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Why is considering customer experience in digital transformation essential? – PODCAST

Clarasys

Considering customer experience in digital transformation should be embedded throughout the process and never be an afterthought. Never Mind the Pain Points · CX Talks: Why is considering customer experience in digital transformation essential? Listen here or read on for an edited transcript.

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Empowering the Future of Business: The Synergy of Agile, Digital, and AI Transformation

Cprime

We’ve seen it with Agile, then with the cloud, and now we are riding the currents of AI-powered capabilities. Agile, digital, and AI transformation are three interconnected pillars that hold immense potential for driving innovation, growth, and success. Data analytics fuels insights and informs agile decision-making.

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5 Ways Your Retail Banks Can Use Data to Better Serve Digital Natives

Smart Data Collective

Big data is even more important to the banking sector as more of their services become digitalized. Banks turn to Data Analytics as Demand for Digital Services Grows. Finance is in no way exempt, as people have come to rely less on physical, financial transactions and modes of payment in favor of digital equivalents.

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Using AI to Create Customized eCommerce Experiences for Consumers

Smart Data Collective

Keep reading to learn more about the benefits of using AI to create personalized experiences for e-commerce customers. AI Creates Highly Personalized E-Commerce Experiences In today’s competitive digital landscape, building an e-commerce experience to meet the needs of modern consumers is challenging.

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How Business Analysts Can Optimize Processes to Improve Employee and Customer Experience

The Uncommon League

Good businesses understand that the process of finding, attracting and selling to customers looks a lot like the recruitment, hiring and retention of good employees. The dual processes of creating good employee experience and good customer experience can be optimized. What Will You Measure? Map out that journey.

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Positioning The BA Role For Value In Your Organizations

BA Squared

These critical pieces of every team and organization are all about people, workflows, processes, customer experience, systems, data, policies, vendors, partners… and most importantly, now they all connect and impact one another. Start meeting with other discipline leaders (Agile, QA, DevOps, Digital, CX, Process, etc.)

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What Is Agile Product Management?

Agilemania

The term “ agile product management ” means precisely what it sounds like. At its foundation, agile product management is a reaction to the widespread usage of agile software development approaches such as scrum or kanban. How Agile Can Product Management Benefit Your Business?