Timo Elliott

JANUARY 6, 2021

Taylor , VP, Global Digital & Innovation, Gates Corporation and Nathan Williams , Practice Director, SAP Platform Technologies, NIMBL , to talk more about the technology behind Gates’ new smart hydraulic hose crimper that was so innovative that it won a prestigious 2020 LEAP Award (Leadership in Engineering Achievement Program).

Customer Experience 186

Customer Experience Customer Experience Innovation Digital 186

Fingent

FEBRUARY 14, 2023

Businesses that have embraced these technologies can reshape the customer experience, curate one-of-a-kind buyer journeys, and strengthen bonds with their target audiences.

Customer Experience 95

Customer Experience Customer Experience Artificial Intelligence Digital Transformation 95

Dataversity

APRIL 29, 2021

Over the past year, the COVID-19 pandemic has all but silenced any remaining doubt regarding the importance of digital transformation – a truth that is evident across virtually every aspect of how the world now works, shops, and lives. Retailers, and convenience stores (c-stores) in particular, had […].

Customer Experience 130

Customer Experience Customer Experience Data Security Digital Transformation 130

Clarasys

MARCH 31, 2022

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

Customer Experience 52

Customer Experience Customer Experience Business Architecture Retail 52

Fingent

JULY 30, 2023

The key to captivating and retaining customers lies in mastering the art of seamless omni-channel experiences—an unparalleled approach that fuels growth, builds unbreakable bonds, and sets organizations apart in the digital era.

Customer Experience 52

Customer Experience Customer Experience Digital 52

Fingent

MAY 11, 2023

Customer needs and expectations never cease, so businesses should always be prepared to meet […] The post Boosting Customer Experience with AI appeared first on Fingent Technology. Keeping them satisfied and happy is the number one rule of any business that dreams of being successful.

Customer Experience 59

Customer Experience Customer Experience Digital Transformation Artificial Intelligence 59

Dataversity

MAY 6, 2022

Today, we’re seeing more companies embrace cloud-based technologies to deliver superior customer experiences. That is no surprise – open data lakehouses can easily handle digital-era data types that traditional data warehouses were not designed for. An underlying architectural pattern is the leveraging of an open data lakehouse.

Digital 246

Digital Data Warehouse Customer Experience Customer Experience 246

Smart Data Collective

APRIL 25, 2022

Digital transformation has been a goal for many organizations in recent years, and the shift to remote and hybrid working arrangements has only made this desire to future-proof their business more immediate. Big data has been the epicenter of digital adoption in recent years. Big Data is the Foundation of Digital Adoption.

Big Data 269

Big Data Digital Digital Transformation Data Analytics 269

Simplilearn

JULY 6, 2021

In a 2019 survey from Tech Pro Research, 70 percent of companies shared that they’re investing time and energy into digital transformation. But why is the urge to go digital so ubiquitous? The short answer: digital businesses work smarter — not harder.

Digital 246

Digital Digital Transformation Customer Experience Customer Experience 246

Smart Data Collective

MAY 7, 2023

Cybersecurity is essential for any organization looking to stay competitive in today’s digital world. In order to protect your business from these threats, it’s essential to understand what digital transformation entails and how you can safeguard your company from cyber risks. However, the average data breach cost is staggering— $3.86

Digital Transformation 252

Digital Transformation Digital Cybersecurity Monitoring 252

Dataversity

AUGUST 3, 2021

In today’s digital era, organizations require a solid foundation of trusted master data to enable impactful digital transformation (DX) efforts and drive better business results at scale. The post Three Crucial Phases of a Digital Transformation Journey appeared first on DATAVERSITY.

Digital Transformation 130

Digital Transformation Digital Customer Experience Customer Experience 130

Fingent

OCTOBER 21, 2021

The post Extended Reality: 6 Ways It Is Improving Customer Experience and Helping Brands Grow! While XR technologies are still widely used for gaming, social media and entertainment, it is being implemented extensively in industries and supplementing humans in unimaginable ways. Experts believe that the XR market […].

Customer Experience 105

Customer Experience Customer Experience Digital Transformation Digital 105

Smart Data Collective

JANUARY 14, 2022

Big data is even more important to the banking sector as more of their services become digitalized. Banks turn to Data Analytics as Demand for Digital Services Grows. Finance is in no way exempt, as people have come to rely less on physical, financial transactions and modes of payment in favor of digital equivalents.

Banking 253

Banking Retail Digital Big Data 253

Smart Data Collective

FEBRUARY 6, 2020

Big data is playing a huge role in the digital marketing profession in 2020. Digital marketing trends (like omnichannel marketing, AI, VSEO) that were once seemed outlandish to the average business owner are now essential to their success in 2020. In today’s world of digitization, the battle for a dollar is lost in micro-moments.

Big Data 282

Big Data Digital Real-time Data Customer Experience 282

Word of Digits

MARCH 4, 2021

Why a good Customer Experience has become a must have. In a world where digital tends to be the norm, a good Customer Experience seems to be the direction to take if you want to make the difference. In a nutshell they are scouting for outstanding customer experience all along with your company.

Customer Experience 52

Customer Experience Customer Experience Digital Design Thinking 52

Clarasys

JUNE 10, 2021

Beth teaches us how important it is to make the right choices in order to develop a winning strategy; not dissimilar to business-related strategies, such as Customer Experience (CX). You are still making choices to win, but to win over your customers in the marketplace. 2020) The Essence of a Customer Experience Strategy.

Customer Experience 52

Customer Experience Customer Experience Vision Digital Transformation 52

Clarasys

JUNE 14, 2021

In part 1 of this series, we drew on the favourite Netflix series ‘The Queen’s Gambit’, using the metaphor of chess to simplify customer experience (CX) strategy. Final two choices to consider to develop a successful customer experience strategy. These capabilities help us understand and improve the customer experience.

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

Clarasys

MARCH 27, 2024

Explore the evolving B2B landscape where self-service and digital experiences are reshaping buyer behaviour, expectations, and the sales process. The post Understanding B2B buyer behaviour and digital self-service – PODCAST appeared first on Clarasys International Business Consultancy.

Digital 52

Digital Customer Experience Customer Experience 52

Cprime

JULY 20, 2023

Agile, digital, and AI transformation are three interconnected pillars that hold immense potential for driving innovation, growth, and success. Transformation defined Agile Transformation : Agile methodologies enable organizations to respond quickly to changing market dynamics and customer needs.

Digital 75

Digital Agile Digital Transformation Artificial Intelligence 75

Simplilearn

MAY 19, 2022

Next-generation technology such as Artificial Intelligence (AI) can be a game-changer when it comes to the customer experience. Today’s most successful brands are adopting new technology, enabling them to transform the way they do business. AI powers applications like chatbots, which can help answer questions for your site visitors.

Artificial Intelligence 246

Artificial Intelligence Digital Customer Experience Customer Experience 246

Dataversity

AUGUST 7, 2023

In the era of digital transformation, data has become the new oil. Businesses increasingly rely on real-time data to make informed decisions, improve customer experiences, and gain a competitive edge. However, managing and handling real-time data can be challenging due to its volume, velocity, and variety.

Real-time Data 246

Real-time Data Data Management Digital Transformation Customer Experience 246

BizAcuity

APRIL 25, 2022

With ever-changing regulations and the rise of digital competition, it is a challenge to run the casino business competitively. The onset of digital gaming has reduced the entry barrier for new players. The pandemic, the rise of online casinos, and the explosion in digital media have seen casino marketing going predominantly online.

Digital 130

Digital Retail User Experience E-Commerce 130

GAVS Technology

SEPTEMBER 14, 2021

Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. The retail and e-commerce industries need AIOps to predict customer response and improve their services.

E-Commerce 40

E-Commerce Customer Experience Customer Experience Retail 40

QAT Global

FEBRUARY 6, 2023

Why Small Businesses Should Adapt to New Digital Processes Today, a significant differentiator for most businesses is the customer experience. Digital processes [.]

Digital 52

Digital Customer Experience Customer Experience Digital Transformation 52

Business Bullet

MAY 14, 2023

Introduction Digital transformation is a critical aspect of modern business operations, enabling organizations to stay competitive in an increasingly digital marketplace. It involves leveraging digital technologies to optimize business processes, streamline operations, and improve customer experiences.

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

Clarasys

MAY 20, 2021

There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

Smart Data Collective

OCTOBER 26, 2023

The Metaverse: A New Frontier for Customer Service You can explore the metaverse as a new frontier for customer service. With the advancement of technology, the metaverse has become a virtual reality space where users can interact with each other and the digital world.

Customer Experience 220

Customer Experience Customer Experience Digital Data Security 220

Smart Data Collective

NOVEMBER 26, 2021

Check the following common business KPI that data analytics present: Sales Revenue Organic traffic Customer Lifetime Value Conversion rate Cost Associated Per Lead Acquisitions Lead generation rate. Drive Marketing Technology And Digital Transformation. Holistic Customer Experience. Creating Marketing Content. Conclusion.

Data Analytics 266

Data Analytics Data Analytics Digital Transformation Customer Experience 266

Smart Data Collective

OCTOBER 19, 2023

That shift, my friends, is digital transformation in action. And while transforming our music habits might seem straightforward, the truth is, digital transformation in the business realm is a bit more intricate. A Quick Intro to Digital Transformation Digital transformation isn’t just about switching from analogue to digital.

Digital Transformation 253

Digital Transformation Big Data Digital Data Analytics 253

Analyst Catalyst Blog

AUGUST 13, 2020

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Customer Experience 221

Customer Experience Customer Experience Digital Transformation Digital 221

Smart Data Collective

MARCH 28, 2021

For instance, Azure Digital Twins allows companies to create digital models of environments. It is an Internet of Things (IoT) platform that promotes the creation of a digital representation of real places, people, things, and business processes. Every part of that industrial installation is stored in a digital twin.

Cloud Computing 343

Cloud Computing Customer Experience Customer Experience Monitoring 343

Dataversity

DECEMBER 10, 2020

Digital transformation has taken on heightened importance in the wake of the coronavirus pandemic. Enterprises throughout the globe are striving to glean real-time operational insights from big data to boost profitability, provide superior customer experiences, and adhere to regulations. Click to learn more about author Adi Paz.

Digital Transformation 221

Digital Transformation Big Data Customer Experience Customer Experience 221

Analyst Catalyst Blog

AUGUST 13, 2020

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Customer Experience 195

Customer Experience Customer Experience Digital Transformation Digital 195

Ntara

APRIL 26, 2021

But it may not be a requirement to stay on top of constantly changing digital trends—that’s where a consultant comes in. You may have seen the martech graphic that outlines digital solutions by category—but have you really looked at it? Since 2014, the number of available digital solutions has grown by 745%! Explain your issue.

Digital 52

Digital Digital Transformation User Experience Customer Experience 52

Smart Data Collective

JUNE 11, 2021

With so many consumers around the world using money transfer services, the global digital remittance market has experienced unprecedented rates of growth over the last few years. Recent revenue reports from its website show its digital partners increased more than 38% in 2020 from 2019.

Big Data 233

Big Data Retail Banking Digital 233

Smart Data Collective

JULY 20, 2022

Here are some statistics on the importance of AI in marketing : 48% of marketers feel AI makes a greater difference than anything else in affecting their relationship with customers 51% of e-commerce companies use AI to improve the customer experience 64% of B2B marketers use AI to guide their strategy.

Artificial Intelligence 340

Artificial Intelligence E-Commerce Digital Customer Experience 340

Ntara

DECEMBER 11, 2020

What is digital transformation? Digital transformation is the strategic commitment to embrace and update digital applications, processes, and experiences throughout your organization. Digital transformation looks different for every company. What does a digital transformation agency do?

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52