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Adopting Agile Isn’t About Adopting Agile

Leading Agile

Nobody sets out to adopt agile just to adopt agile. Companies invest in agile because they think it will help them solve a business problem. They hope Agile will help the delivery teams work more efficiently, decrease defects, or provide a more collaborative working environment. So, what do they care about?

Agile 136
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AI-Powered Service Management: Increasing Efficiency, Enhancing Customer Experience

Cprime

Customer Service Management : Delivering exceptional support and experiences to customers. This includes customer relationship management (CRM), customer support activities, customer experience design, and customer satisfaction measurement.

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How to Align Your Product-Driven Organization to the Customer Experience

Leading Agile

They’ll explain how this technique can identify the customer experience and put specific actions in place to court correct and wee out any of the negative experiences customers are having with your product. Want to Listen Instead?

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7 Ways to Maintain Real-Time Customer Experience

Analyst Catalyst Blog

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On Agile Teams Analysis happens, Agile BA or not!

BA Squared

Agile has been around now for 20 years (agile as a term in software), whereas the practices have been around much longer. After 20 years, there seems to be continued conversation about the BA role on agile teams. If Agile teams don’t have BAs they still do analysis, they have to! The question is how good are they at it?

Agile 130
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How Cloud Computing Facilitates Agile Software Development

Agile Connection

Cloud computing provides an environment to develop software using agile methodologies and principles including simplicity, customer collaboration, and incremental development that are based on changing requirements, scalable resources, continuous delivery of working software, scrum and kanban in the cloud, the customer experience (CX) cloud, and custom (..)

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Assessing Product Fit During Agile Transformation

Leading Agile

We’re exploring product fit and its role during Agile Transformation. A big part of what our Studios team does is help with a product assessment to ensure the product our clients build is the right one for their customers, the market, and the organization’s Transformation goals.

Agile 69