Agilemania

OCTOBER 12, 2022

Scaled Agile Framework, SAFe® is the world’s leading framework for Business Agility. SAFe® is built around seven Core Competencies with Customers as a focal point in the center. The seven core competencies each have three dimensions making it a total of twenty-one dimensions to enable Business Agility.

Design Thinking 111

Design Thinking Agile Portfolio Management Retail 111

Clarasys

MARCH 31, 2022

Can customer-centric design thinking offer an effective solution? Huge benefits can be unlocked by solving complex problems across an organisation’s Lead-to-Cash (L2C) lifecycle, but how does an organisation go about finding the right approach that has customers at the heart of changes made? But, where to start?

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Clarasys

MAY 4, 2021

Using knowledge across multiple disciplines is required when redesigning an organisation’s customer experience since it cuts across almost all functions of your organisation from marketing to service and even recruitment. Customer-centric design thinking. There is a simpler tried and tested solution. Collaboration.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Cprime

FEBRUARY 6, 2024

– A product-centric framework can lead to improved business performance by enhancing customer satisfaction, increasing market reach, and fostering a higher rate of innovation through focused, cross-functional teams and outcome-driven metrics. How does a product-centric model enhance organizational agility?

Agile 91

Agile Innovation Product Management Product Management 91

Clarasys

APRIL 6, 2021

As you decipher the impacts of this pandemic on your organisation, make sure to put the customer’s needs at the heart of your business strategy. Follow Agile ways of working to deliver value with speed. If you want to get under the skin of your customer experience, why not try one of our CX workshops.

Customer Experience 52

Customer Experience Customer Experience Retail Design Thinking 52

Clarasys

JANUARY 12, 2022

Considering customer experience in digital transformation should be embedded throughout the process and never be an afterthought. Never Mind the Pain Points · CX Talks: Why is considering customer experience in digital transformation essential? Why should customer experience in digital transformation be a priority?

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

Business Bullet

FEBRUARY 8, 2020

Customers can now engage and find information whenever they want through their mobile phones. Customer experience is improved by making it easier for customers to engage and find out information when they want to. They can also more easily look for recommendations and ask for advice from a range of sources.

Artificial Intelligence 52

Artificial Intelligence Business Analysis Business Analysis Digital Transformation 52