Clarasys

MARCH 31, 2022

Can customer-centric design thinking offer an effective solution? Huge benefits can be unlocked by solving complex problems across an organisation’s Lead-to-Cash (L2C) lifecycle, but how does an organisation go about finding the right approach that has customers at the heart of changes made? But, where to start?

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Clarasys

MAY 4, 2021

Using knowledge across multiple disciplines is required when redesigning an organisation’s customer experience since it cuts across almost all functions of your organisation from marketing to service and even recruitment. Customer-centric design thinking. There is a simpler tried and tested solution. Collaboration.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Cprime

FEBRUARY 6, 2024

– A product-centric operating framework is a strategic approach that organizes teams, processes, and systems around the delivery of product and service offerings, prioritizing customer value, rapid innovation, and continuous improvement. How does a product-centric model enhance organizational agility?

Agile 91

Agile Innovation Product Management Product Management 91

Clarasys

APRIL 6, 2021

As you decipher the impacts of this pandemic on your organisation, make sure to put the customer’s needs at the heart of your business strategy. Follow Agile ways of working to deliver value with speed. If you want to get under the skin of your customer experience, why not try one of our CX workshops.

Customer Experience 52

Customer Experience Customer Experience Retail Design Thinking 52

Clarasys

DECEMBER 3, 2020

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Bringing a vision to life makes it something the team can really understand and get behind, increasing motivation and innovation.

Vision 52

Vision Customer Experience Customer Experience Agile 52

Whizlabs

APRIL 19, 2021

Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145