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How an IT Help Desk and Other Tools Can Reduce IT Support Tickets

Smart Data Collective

It’s probably impossible to run a business without receiving at least a few support tickets. There are ways to reduce the number of IT support tickets you receive and bring them down to a normal level. The Importance of Reducing Support Ticket Volume. By one count, the average cost of handling a support ticket is roughly $1.60

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Visualizing COVID-19’s impact on youth homelessness, and using data in support to help end it

Tableau

However, the lived experiences of two young advocates, who work with A Way Home Washington (AWHWA) , have enabled them to empathetically help youth find their way home. Both Esther and Leeze have found homes, become advocates, and helped others during the pandemic. Too many transgender BIPOC have experienced homelessness.

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Visualizing COVID-19’s impact on youth homelessness, and using data in support to help end it

Tableau

However, the lived experiences of two young advocates, who work with A Way Home Washington (AWHWA) , have enabled them to empathetically help youth find their way home. Both Esther and Leeze have found homes, become advocates, and helped others during the pandemic. Too many transgender BIPOC have experienced homelessness.

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Unlocking the Power of Data with Process Mining 

Dataversity

Data is invaluable to an organization, but it can also represent a major stumbling block if an enterprise hasn’t optimized how data is used to support processes that run operations.

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Recruit and Retain New Blue-Collar Talent

Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals. Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution.

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What Is Spring Framework and Its Advantages | Simplilearn

Simplilearn

Spring framework helps develop various types of applications using the Java platforms. It provides an extensive level of infrastructure support. Read More.

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How AI is Boosting the Customer Support Game

Smart Data Collective

Great customer support plays a central role in a company’s success and profitability. What makes some businesses fail to provide outstanding customer support? What makes some businesses fail to provide outstanding customer support? This is where AI can help; with the right tools, there’s no need to hire developers.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.