Smart Data Collective

JUNE 23, 2022

Car brands can study the market for trends and tailor their marketing campaigns based on them, but they won’t matter without the means to make the car that will deliver to customers. The lifeblood of any business or industry is its logistics, and car manufacturers are no different. Tackling The Issues.

Supply Chain 304

Supply Chain Logistics Retail Customer Experience 304

Timo Elliott

MAY 16, 2023

SAP has been embedding AI into lots of different areas for many years now, in areas like logistics, finance, travel receipts, etc. Unsurprisingly, one of the first big topics was the rise of Artificial Intelligence. A lot of this is already taken for granted because “it just works”.

Supply Chain 221

Supply Chain Artificial Intelligence Logistics Digital 221

Argon Digital

JUNE 27, 2023

Enhanced Customer Experience : Automation plays a crucial role in delivering exceptional customer experiences. By automating customer-facing processes, organizations can respond faster to customer inquiries, provide self-service options, and ensure timely and accurate order processing.

Logistics 52

Logistics Supply Chain Financial Analysis Customer Experience 52

Timo Elliott

JANUARY 16, 2019

But while operational data gives you an idea of what has happened, it only provides limited insights into why it happened — especially when talking about the customer experience. Organizations in every industry are moving from selling standard products to customized pay-as-you-go service experiences.

Logistics 146

Logistics Customer Experience Customer Experience Finance 146

Domo

MAY 14, 2021

Qualtrics provides an experience management platform that helps businesses quantify the emotional side of their business. By analyzing customer sentiment at every touchpoint, businesses can optimize their operations in real-time to improve the customer experience and drive revenue.

Logistics 84

Logistics Customer Experience Customer Experience Visualization 84

Domo

MAY 21, 2021

That’s why it’s important to keep customers happy by providing them top-level customer service—not just when making the sale, but in the days, weeks, and even years after the transaction is completed. The better your overall customer experience offering, the more likely you have a customer for life.

Logistics 93

Logistics Customer Experience Customer Experience Finance 93

Smart Data Collective

JULY 19, 2019

Comarch is known around the world, as a trusted, innovative provider of IT products and services in sectors as varied as healthcare, finance, automotive, retail, transport and logistics, to name just a few. Thanks to experience in the telecommunications industry, gained over many years, Comarch understands the value of customer focus.

Big Data 199

Big Data Retail Artificial Intelligence Logistics 199

Smart Data Collective

APRIL 10, 2020

And having a way to analyze the data that your company collects every day also means that you will likely find various opportunities to improve your operations, optimizing your supply chains based on purchase history and demand, and maximizing efficiency while also enhancing the experience of your customers. Image Source.

Big Data 343

Big Data Supply Chain Logistics Customer Experience 343

Smart Data Collective

JUNE 19, 2019

While you could be worried about the logistics, it’s necessary to realize that you’ll get lots of benefits from this phenomenon. This will guarantee improved productivity, an increase in income streams, and a positive shift in customer experience. The Relationship between Big Data and Risk Management.

Big Data 178

Big Data Logistics Monitoring Data Analytics 178

Domo

DECEMBER 2, 2021

With DI, you can identify patterns in customer sentiment with Natural Language Processing (NLP) and machine learning (ML) modeling. Use these tools to accurately predict positive and negative customer experiences in advance so you can address risk in time. Logistics optimization.

Supply Chain 59

Supply Chain Artificial Intelligence Logistics Decision Modelling 59

Sisense

FEBRUARY 9, 2021

We’ll dig into some of the ways data informs these industries and can help these businesses improve their customer experience and gain an edge in an increasingly competitive world. This represents a huge logistical challenge for retailers and suppliers, one that data is uniquely able to help combat. Data in full bloom.

E-Commerce 98

E-Commerce Supply Chain Retail Logistics 98

Smart Data Collective

DECEMBER 5, 2019

These are influenced by other sources that affect demand, including customer experience, marketing, sales, schedules, etc. Helping with Customer Outreach. Larger operations mean new costs, new competition, unforeseen logistical risks, and new pricing strategies.

Logistics 162

Logistics Predictive Analytics Customer Experience Customer Experience 162

Actian

DECEMBER 19, 2018

From strategic decision-making to low-level operations and customer experience, your entire company must have up-to-date information and insights to keep pace with the speed of business. Sales, customer service, HR, finance, manufacturing and logistics – almost every business process in modern companies are technology-enabled.

Real-time Data 40

Real-time Data Logistics Customer Experience Customer Experience 40

Argon Digital

NOVEMBER 13, 2023

This results in higher customer satisfaction, repeat business, and ultimately, increased revenue. They can offer faster services, better customer experiences, and more accurate decision-making, all of which can lead to increased market share and revenue growth.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Marutitech

FEBRUARY 23, 2022

Predictive analytics use cases will help you with the best time to perform maintenance to avoid lost revenue and dissatisfied customers. Key Industries : Automotive, Logistic & Transportation, Oil & Gas, Manufacture, Utilities. 6. Commonly, most systems become inoperable during maintenance. Product Propensity.

Predictive Analytics 92

Predictive Analytics Supply Chain Pharmaceutical Retail 92

Actian

FEBRUARY 17, 2020

You’ve been doing the “digital transformation” thing for a couple of years – integrating your business and IT processes and leveraging technology and data in new ways to drive greater operational efficiency and immersive customer experiences. Digital Transformation is the First Step Towards Business Agility.

Data Warehouse 40

Data Warehouse Digital Transformation Supply Chain Logistics 40

Sisense

JANUARY 13, 2020

Whatever your department , whether you’re concerned with production, inventory, warehousing, or transportation and other logistics , knowing precisely how your operation is running and where it can be improved is essential to improving your bottom line.

Supply Chain 52

Supply Chain Embedded Analytics Pharmaceutical Data Warehouse 52

Data Pine

APRIL 14, 2022

With an ever-growing roster of adrenaline-pumping rides, refreshment stands, arcades, bars, restaurants, and experiences within its four walls – and some 150 million people visiting its various parks every year – this hospitality brand uses big data to enhance its customer experience and remain relevant in a competitive marketplace.

Big Data 97

Big Data Healthcare Customer Experience Customer Experience 97

Astera

FEBRUARY 19, 2024

This can improve customer experience, reduce processing time, increase security, and comply with regulations. Supply Chain Intelligent form extraction helps supply chain and logistics companies automate the processing of forms, such as invoices, purchase orders, delivery notes, and bills of lading.

Supply Chain 40

Supply Chain Documentation Banking Healthcare 40

Data Pine

MAY 9, 2019

As mentioned, the data storage warehouse is the logistics platform that connects all of your different databases together and allows you to create relationships between them. Improve your customer experience processes. 2) The data warehouse. Getting them right consistently is vital. click to enlarge**.

Business Intelligence 108

Business Intelligence Business Intelligence Procurement Data Warehouse 108

Data Pine

AUGUST 19, 2020

Inventory metrics can be common to different industries, and it is no surprise that you can identify one as a logistic KPI , but also see it listed as a retail KPI for instance. To find more examples and templates, take a look at our other logistics dashboards. Inventory Metrics Examples For Better Management. Inventory accuracy.

Supply Chain 114

Supply Chain Retail Monitoring Visualization 114

Monday

SEPTEMBER 30, 2021

Customer service. The end goal is to satisfy the customer. Customer projects : get a complete overview of all your customer projects in one place and improve collaboration with teammates and stakeholders. Customer support operations. The customer base is one of the most valuable assets of any business.

Project Management 98

Project Management Documentation Government Supply Chain 98

BizAcuity

JUNE 3, 2022

Walmart along with IBM are experimenting with Blockchain, surveying pilot projects aimed towards the goal of 100% visibility of their supply chain. Consumer experience: Building brand love in this decade will revolve around hyper-personalized customer experiences.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

Data Pine

FEBRUARY 3, 2022

For instance, the marketing department might need to focus on increasing online sales, the sales team might need to focus on developing strategies to efficiently turn leads into paying customers, the logistics team can focus on improving the shipping experience, and the product team can focus on finding strengths and weaknesses in production.

Monitoring 75

Monitoring Visualization Data Visualization Logistics 75

BizAcuity

APRIL 14, 2022

Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? Customer Experience. If you know and understand a lot of details about every customer, won’t it make sales easier and relationships much easier? Operational Efficiency.

Big Data 130

Big Data Data Analytics Data Analytics Data Management 130

Tableau

FEBRUARY 7, 2022

Athlete logistics. Executing an Olympic and Paralympic Games is a massive logistical challenge, and Tableau has helped streamline the information required to make it happen.” - Team USA. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 99

Digital Logistics Vision Visualization 99

Tableau

FEBRUARY 7, 2022

Athlete logistics. Executing an Olympic and Paralympic Games is a massive logistical challenge, and Tableau has helped streamline the information required to make it happen.” - Team USA. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 97

Digital Logistics Vision Visualization 97

Data Pine

FEBRUARY 9, 2024

For example, customer satisfaction metrics are used to drive a better customer experience. Logistics: How can we monitor the degree of incidents in our warehouse? When dealing with warehouse logistics, many things can go wrong at any given time.

Procurement 88

Procurement Supply Chain Retail Monitoring 88

Sisense

MAY 27, 2021

For retailers specifically, AI will prove to be game-changing in three key areas: Improving quality and speed of decisions, enhancing the customer experience, and streamlining operations. Improving the shopping experience with AI. Artificial intelligence will empower users of all skill levels with augmented insights.

Retail 52

Retail Supply Chain Artificial Intelligence Customer Experience 52

Marutitech

OCTOBER 8, 2021

Various classification algorithms involve statistical modelings like naive Bayes, support vector machines, deep learning, or logistic regression. As discussed earlier, the customer writing positive or negative sentiment will differ by the composition of words in their reviews. Enhancing the Customer Experience.

Monitoring 98

Monitoring Documentation Logistics Customer Experience 98

CMW Lab Blog

AUGUST 14, 2023

Customers experience as a main priority Customers across the globe are becoming more protective of their personal information and they’re looking for a company with a process that’s more thoughtful of their experience. He has redesigned the organization’s IT infrastructure to improve order processing and logistics.

Documentation 52

Documentation Logistics Digital User Experience 52

Monday

APRIL 1, 2021

There are many benefits to BPO, but there’s also one major risk to take into account — when you outsource a business function, you give up some visibility and control over the processes, meaning a portion of your customer experience is no longer guaranteed to run the way you might expect. Types of BPO. Travel operations.

Finance 52

Finance Customer Experience Customer Experience Logistics 52

Astera

APRIL 10, 2023

From driving targeted marketing campaigns and optimizing production line logistics to helping healthcare professionals predict disease patterns, big data is powering the digital age. Enhanced Customer Experience: Big data integration can help organizations gain a better understanding of their customers.

Big Data 52

Big Data IBM Maintenance IBM cost Data Quality 52

Business Borderlines

JULY 2, 2021

I will intentionally skip the simple usability and customer experience drawbacks of PayPal wallet and only shed light on a couple critical solution concerns (beside the countless reported frauds, of course). That’s what defines and distinguishes a service when provided, the logistics of it.

Digital 40

Digital Banking Logistics Government 40

Sisense

JANUARY 6, 2020

BI and analytics is used across multiple functions: marketing, sales, customer success, product, distribution, operations and logistics to name a few.

Data Modelling 91

Data Modelling Data Warehouse Logistics Customer Experience 91

Data Pine

JANUARY 21, 2020

Another business intelligence report sample can be applied to logistics, one of the sectors that can make the most out of business intelligence and analytics , therefore, easily track shipments, returns, sizes or weights, just to name a few. BI reports can combine those resources and provide a stimulating user experience.

Business Intelligence 103

Business Intelligence Business Intelligence Procurement Artificial Intelligence 103

Actian

AUGUST 27, 2019

As ML and AI become more actively involved in defining user experience, the lines are blurring between traditionally separate transactional databases and data warehouses when it comes to the need to feed data into algorithms that are making or supporting real-time decisions and automation.

Real-time Data 40

Real-time Data Logistics Data Warehouse Big Data 40