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5 Ways Your Retail Banks Can Use Data to Better Serve Digital Natives

Smart Data Collective

Big data is even more important to the banking sector as more of their services become digitalized. Banks turn to Data Analytics as Demand for Digital Services Grows. Finance is in no way exempt, as people have come to rely less on physical, financial transactions and modes of payment in favor of digital equivalents.

Banking 263
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Serving Customers with Virtual Reality in the Metaverse

Smart Data Collective

The Metaverse: A New Frontier for Customer Service You can explore the metaverse as a new frontier for customer service. With the advancement of technology, the metaverse has become a virtual reality space where users can interact with each other and the digital world.

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5 Ways Data Analytics Sets a New Standard for Revenue Marketing

Smart Data Collective

Check the following common business KPI that data analytics present: Sales Revenue Organic traffic Customer Lifetime Value Conversion rate Cost Associated Per Lead Acquisitions Lead generation rate. Drive Marketing Technology And Digital Transformation. Holistic Customer Experience. Creating Marketing Content.

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How Big Data Is Influencing Web Design and What You Can Learn from It

Smart Data Collective

With individuals and their devices constantly connected to the internet, user data flow is changing how companies interact with their customers. Big data has become the lifeblood of small and large businesses alike, and it is influencing every aspect of digital innovation, including web development. What is Big Data?

Big Data 269
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Unlocking New Horizons in Telco with Generative AI

Cprime

– Generative AI is transforming the telecommunications industry by enhancing operational efficiency, improving customer engagement, and enabling new levels of growth and innovation. How can generative AI improve customer service in telecommunications? The promise of generative AI extends beyond these early victories.

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Cutting Costs, Gaining Speed: 8 Essential Tips to Reduce TCO in Your Digital Journey

Cprime

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation? Open-source software presents another avenue for cost savings.

Digital 52
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How do you ensure budget is being invested in the digital tools which will have the biggest impact to CX & ROI?

Clarasys

On a typical day I’d be presented with a dizzying list of choices: which subjects should I work on with the kids (English, Maths, Science etc.), I was thinking that this type of structure works well if you are also managing a digital portfolio. Customer ethos. So how do you start to prioritise? Complaint handling.

Digital 52