Smart Data Collective

JULY 23, 2021

If your business is customer-centered, which it should definitely be, anything that boosts the user experience is a good thing. When Amtrak decided to use a chatbot, this drove a 25% rise in bookings. Such innovations may come with downsides of their own, but for you as a retailer, this is a great tool.

Retail 338

Retail User Experience Innovation Artificial Intelligence 338

Smart Data Collective

MAY 19, 2022

Usually, when a new entry for an inbound client is formed, an email is sent to greet them and to introduce the suggestion of booking a product demo. One of the most important benefits is that data analytics can help you get a better understanding of your customers’ experiences.

Big Data 359

Big Data Artificial Intelligence Data Analytics Data Analytics 359

Analysts Corner

FEBRUARY 12, 2024

Without proper requirement analysis, the app might lack critical features, leading to a frustrating user experience. By employing use cases, the team can envision various user interactions — from browsing products to making a purchase.

Logistics 228

Logistics Artificial Intelligence Business Analysis Business Analysis 228

Roman Pichler

DECEMBER 4, 2023

Figure 1: Opportunity Solution Tree Without wanting to dive into the details of Opportunity Solution Trees —I recommend reading Teresa Torre’s book Continuous Discovery Habits to learn more about them—I’ll point out three main benefits they can offer. See Gojko Adzic’s book Impact Mapping. It’s garbage in, garbage out.

Vision 129

Vision User Experience Innovation Planning 129

Userzoom

JULY 9, 2019

Through A/B testing, hotel booking site arenaturist.com found that a vertical form (vs. a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Switching from a horizontal form to a vertical form had a significant impact on users, and massive potential to increase conversions and revenue.

User Experience 113

User Experience Planning 113

BA Squared

DECEMBER 7, 2020

Huge User Stories : If your user stories cannot be developed in the planned iteration, they are too big. Take note of warning signs #1 and #2–slice user stories by value, not by team tasks or applications. The entire user experience and all exceptions do not need to be in the same story. SLICE THEM! Go Moneyball.

Agile 246

Agile Innovation Visualization User Experience 246

Passionate BA

FEBRUARY 4, 2024

A couple of months ago, I had a conversation with a bunch of seasoned business analysts about education, books, resources to learn from, etc. Author of numerous books, a software development consultant, speaker, trainer, songwriter, and just a great person! Renowned book author. Over 10 years of experience in business analysis.

Business Analysis 147

Business Analysis Business Analysis Cybersecurity Agile 147

Analysts Corner

JANUARY 9, 2024

For example, the project conception and initiation phase doesn’t need fully detailed user stories but it needs to have documented project vision. Learn how to write emails, facilitate meetings, hold demos  — books, articles, learning platforms (Udemy, Coursera). And of course read books. Learn how to estimate your work.

Documentation 130

Documentation Vision User Experience Project Management 130

Insight Software

JUNE 25, 2021

First, there was the general ledger book. To resolve these issues, insightsoftware developed its flagship product: an Excel desktop plug-in that automates the gathering and consolidation of financial and operational data while maintaining the Excel user experience. “It And we provide software that does all of it.”.

Supply Chain 95

Supply Chain Financial Analysis Finance User Experience 95

Analysts Corner

FEBRUARY 6, 2024

Inspired by Adam Grant’s highly regarded book “Think Again: The Power of Knowing What You Don’t Know,” this article explores the critical importance of rethinking in the context of software engineering. I recently came across “Think Again: The Power of Knowing What You Don’t Know,” an inspiring book by Adam Grant, published in 2021.

Innovation 130

Innovation Agile User Experience Digital 130

Userzoom

JULY 9, 2019

Through A/B testing, hotel booking site arenaturist.com found that a vertical form (vs. a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Switching from a horizontal form to a vertical form had a significant impact on users, and massive potential to increase conversions and revenue.

User Experience 100

User Experience Planning 100

Roman Pichler

SEPTEMBER 19, 2016

You may not fully understand the value it should create for its users and customers, the features and user experience (UX) it should provide, the business goals it should serve and the business model it should use, and the technologies that should be used to develop it. Learn More.

User Experience 119

User Experience Innovation Product Management Product Management 119

Modern Analyst

JULY 12, 2020

I spent a lot of time in the past half-century doing software work: requirements, design, user experience, programming, testing, project management, writing documentation, process improvement leadership, writing 7 books and many articles, consulting, and training.

User Experience 77

User Experience Documentation Project Management 77

Analysts Corner

FEBRUARY 1, 2024

Unravelling the Blue Ocean Strategy’s Secrets for Business Triumph Beyond the fierce battleground of competition lies a strategic symphony that encompasses buyer utility, user experience, and astute pricing maneuver's. A theater escape, a soothing massage, or perhaps diving into a captivating book? What’s your move?

Innovation 130

Innovation Finance User Experience Planning 130

Smart Data Collective

NOVEMBER 29, 2019

Big data can make it easier to provide a more personalized user experience, which is key to ranking well in Google these days. They arrange the course in way that would be a summarization of everything that they have learned from literature to their own experiences. Lots of courses are being offered on SEO these days.

Big Data 173

Big Data Data Mining Predictive Analytics User Experience 173

Juice Analytics

JANUARY 25, 2021

The book Made to Stick set forth 6 principles essential to making ideas connect and spread. This is the (Juicebox) Way: We made drill-down exploration the default model for the user experience. I was reminded of this list by a recent LinkedIn post by Gilbert Eijkelenboom. E motional Make people feel something.

Data Visualization 104

Data Visualization Visualization User Experience 104

Roman Pichler

JUNE 14, 2016

But the core value proposition is the same—just like a book is offered in print and in an electronic format but its contents stay the same. User Experience. The user experience , finally, arises when people interact with a product. It is therefore not the product. Learn More.

Digital 89

Digital E-Commerce User Experience Product Management 89

Juice Analytics

FEBRUARY 15, 2021

Brian O’Neill Brian O'Neill is an analytics product designer with a focus on user experience and creating impactful data products. Brent Dykes Brent Dykes wrote the book Effective Data Storytelling and recently brought his training expertise to his new employer, Blast Analytics.

Data Visualization 102

Data Visualization Visualization User Experience Government 102

Userzoom

MARCH 27, 2018

User experience design has its conceptual roots in cognitive and behavioural psychology. Even though you no longer need to be a psychologist to be a user researcher, if you’ve arrived at a UX career through a path in visual design, you might be missing out on some core psychology knowledge to help you make better design decisions.

User Experience 97

User Experience Visualization Design Thinking Digital 97

Roman Pichler

FEBRUARY 4, 2019

Most people do not listen with the intent to understand; they listen with the intent to reply,” wrote Steve Covey in his book The 7 Habits of Highly Effective People. For example, the issues some users experience with the latest version of your product. recommend in their book Practicing the Art of Compassionate Listening.

User Experience 124

User Experience Planning Product Management Product Management 124

Domo

AUGUST 10, 2023

Gut-check your data experience against people’s digital experiences outside of work. Let user experiences outside the business to inform the way you design user experiences inside the business. You might worry that you’ll end up having to build thousands of unique user experiences—but don’t.

Vision 94

Vision User Experience Visualization Digital 94

Business Analysis Knowledge Share

JULY 8, 2024

By leveraging AI technologies, businesses can enhance user experiences, optimize operational efficiencies, and drive innovation. Key Areas of AI Integration Personalization and User Experience (UX) Content Recommendations: AI algorithms analyze user behavior and preferences to provide personalized content suggestions.

Predictive Analytics 74

Predictive Analytics User Experience Artificial Intelligence Banking 74

Userzoom

APRIL 17, 2018

Far too many conversations are centred around technology, frameworks or toolkits, and these things are being treated as if simply using them automatically ensures good user experiences and design. Subtle animation helps guide, surprise, delight and improve general user experience.

User Experience 107

User Experience Digital Visualization Retail 107

Roman Pichler

APRIL 15, 2024

It can also create a Frankenstein product—an offering that is a collection of unrelated features, offers a terrible value proposition, and gives rise to a horrible user experience. See my book Strategize for more advice on strategy validation. [10] Not only does it disempower product people and product teams.

Planning 118

Planning Product Management Product Management User Experience 118

Roman Pichler

FEBRUARY 19, 2024

Level two increases empowerment by adding the authority to determine the features and user experience the product should offer. 3] Level 2: Product Discovery Level-two empowerment means that you determine the product features and user experience. If you are familiar with my work, this recommendation won’t be a surprise.

Product Management 105

Product Management Product Management User Experience Stakeholder Management 105

Userzoom

APRIL 6, 2018

He’s also been collecting his very favourite ‘war stories’ in a newly published book ‘Doorbells, Danger, and Dead Batteries’ A fascinating collection of bizarre, funny and occasionally heartbreaking tales from the user research frontline. That’s how the book is structured, actually. Do you have a favourite war story?

Logistics 88

Logistics User Experience Planning 88

Domo

MAY 7, 2021

The Slack app probably contains great employee insights, but is any of that data captured—let alone analyzed—to improve user experiences or tap business opportunities? It quickly became apparent that better-performing stores had faster call pickup times—and hence a greater probability of customers booking service appointments.

Data Warehouse 98

Data Warehouse Documentation Retail Finance 98

Business Analysis Knowledge Share

OCTOBER 12, 2023

Some key types include: Micro Conversions: These are small steps that users take towards the desired action, like signing up for a newsletter. Macro Conversions: These involve larger actions like making a purchase or booking a service. Engagement Metrics: Measure user interaction on a website, such as page views or social shares.

E-Commerce 78

E-Commerce Healthcare Customer Experience Customer Experience 78

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. You can find more collaborative decision-making tips in my book How to Lead in Product Management.

Stakeholder Management 129

Stakeholder Management Product Management Product Management Finance 129

Domo

FEBRUARY 4, 2014

Soon after that life-altering experience I dropped $40 on a cheap, vintage hollow body with a faded sunburst finish, borrowed a book of sheet music for Metallica’s “…And Justice For All” album, and began my foray into the world of heavy metal guitar. the duration of 4th period English class). the duration of 4th period English class).

Business Intelligence 52

Business Intelligence Business Intelligence User Experience Data Visualization 52

Userzoom

MAY 4, 2018

In this post I’ll aim to outline an example of of one of these heuristics and (thanks to Daniel Kahneman) how knowledge of them can help us ask our users better questions, collect better data and make better decisions so that ultimately we can provide a better user experience. What is framing and why should I care?

User Experience 78

User Experience 78

Marutitech

OCTOBER 8, 2021

Airbnb has extended its services with a list of experiences and reviews for various restaurants and accommodation costs for travelers in recent years. Moreover, the company plans to expand its user experience by adding sightseeing tours and travel guide offers by local Airbnb hosts. . How Does a Website like Airbnb Work?

User Experience 52

User Experience Customer Experience Customer Experience Documentation 52

Roman Pichler

JUNE 10, 2024

Does the user experience have to be adapted? To achieve this, you have two options, as I explain in more detail in my book Strategize : First, you can derive the roadmap goals directly from the needs and business goals by breaking them into subgoals. Delete or archive them. Do you have to add or change any functionality?

Planning 95

Planning Product Management Product Management Vision 95

Passionate BA

SEPTEMBER 2, 2023

Scrolljacking, while trendy, poses significant challenges in usability testing, affecting user control, discoverability, attention, efficiency, and task success. It encourages businesses to prioritize user experience and usability when implementing scrolljacking to balance aesthetics and functionality. 14.09, 8 PM CEST.

Business Analysis 130

Business Analysis Business Analysis Backlog Management Documentation 130

Roman Pichler

AUGUST 16, 2016

I use the term major release to refer to a version of your digital product that introduces a noticeable change, for instance, by adding or optimising functionality or enhancing the user experience, and it typically results in a new product version—think of Windows 10 or iOS 9.3, for example.

Planning 69

Planning User Experience Agile Digital 69

Business Analysis Knowledge Share

OCTOBER 8, 2023

If you like what we do, please consider supporting this site by purchasing books from Amazon related to Business Analysis by clicking on the link below: Business Analysis Books Tools and Technology Investing in the right tools and technology is crucial to collect, analyze, and interpret data efficiently. Stars 4 Stars 3.5

Innovation 82

Innovation Customer Experience Customer Experience User Experience 82

Roman Pichler

AUGUST 15, 2023

This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business. This will result in more focused products with clearer value propositions, as I discuss in more detail in my book Strategize.

Vision 96

Vision User Experience Planning Innovation 96