How an IT Help Desk and Other Tools Can Reduce IT Support Tickets
Smart Data Collective
SEPTEMBER 9, 2022
It’s probably impossible to run a business without receiving at least a few support tickets. But if your firm is constantly overwhelmed by so many tickets that it feels like you’re drowning, that’s not normal. There are ways to reduce the number of IT support tickets you receive and bring them down to a normal level. Here’s how. The Importance of Reducing Support Ticket Volume.
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