Clarasys

AUGUST 12, 2021

You want to find the best solution to improve your customers’ experience, so where do you start? If this behaviour of jumping to the answer and rapid solutionising sounds familiar, you might miss an opportunity to solve the real problem and exceed customer expectations. Staying ahead of evolving customer needs.

Digital 52

Digital Customer Experience Customer Experience Design Thinking 52

Clarasys

JUNE 14, 2022

Digital customer experience tools that capture behavioural, transactional, and preference data can transform customer intelligence into personalised insights. So how should an organisation go about introducing new CX digital tools? Ask them what they need in order to improve customer experience.

Customer Experience 52

Customer Experience Customer Experience Vision Digital 52

Clarasys

AUGUST 3, 2021

Digital customer experience tools that capture behavioural, transactional, and preference data can transform customer intelligence into personalised insights. So how should an organisation go about introducing new CX digital tools? Ask them what they need in order to improve customer experience.

Customer Experience 52

Customer Experience Customer Experience Vision Digital 52

Clarasys

JUNE 8, 2021

So you’ve spent a bunch of time mapping your personas and your customer journeys and you’ve made some changes to improve your customer experience, but you’re not quite reaching where you wanted to get to? Have you looked at whether your employee experience is undermining your customer experience? .

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Vision 52

Clarasys

JANUARY 26, 2022

Here we dive deep into the third key consideration when embarking on a digital transformation: organisation. In our latest podcast, Clarasys’ own Ben Lover, Helen Morgan and Moray Busch explore what organisations must focus on during a digital transformation and the four-stage model of change to enable success.

Digital Transformation 52

Digital Transformation Digital Vision Change Management 52

Astera

APRIL 9, 2023

Facilitating digital transformation : Embracing AI-driven automated document processing is a strategic step toward digital transformation. As organizations evolve, they can harness the power of AI to optimize processes, enhance customer experiences, and unlock new opportunities.

Documentation 52

Documentation Digital Transformation Innovation Customer Experience 52

Ntara

APRIL 21, 2021

Understanding your vision up front helps us navigate together toward your desired goal. Here are a few examples of the types of challenges we take on with a technical audit: A company wants a more efficient global ecommerce system with one, centralized customer experience. How the process works.

Documentation 105

Documentation Digital Transformation Digital Real-time Data 105

Clarasys

JANUARY 19, 2022

Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure success. In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to consider the business in a digital transformation. Specializing really in customer experience as well as Sarah.

Digital Transformation 52

Digital Transformation Digital Vision Customer Experience 52

Agilemania

FEBRUARY 13, 2023

Product managers are responsible for developing the product’s vision and long-term strategy. This necessitates strong collaboration with customers to identify their pain areas, market research, and establish strategic product objectives and actions that correspond with broader corporate goals. appeared first on Agilemania.

Product Management 98

Product Management Product Management Agile Portfolio Management 98

Clarasys

FEBRUARY 2, 2022

Considering technology in digital transformation is fundamental to making it a success. . Never Mind the Pain Points · How to consider technology in digital transformation. Tom Carpenter: We’re going to be talking about how to ensure you think about technology in the correct way when doing a digital transformation.

Digital Transformation 52

Digital Transformation Digital Finance Vision 52

Sisense

MARCH 26, 2021

Companies have big dreams of making every decision data-driven, but there are many obstacles to making this vision a reality. UiPath , the pioneer in robotic process automation, has used data and analytics to better understand customer needs, learn how data could empower them, and increase the stickiness of its products.

Innovation 98

Innovation Data Analytics Data Analytics Digital Transformation 98

MindsMapped

JULY 21, 2020

The delivery of the structure of the digital project is either agile or waterfall. These deliveries are design-led and have a customer-focused environment. How can the team optimize the performance, management, and cost-efficiency of the future digital experience? Role of a Business Analyst in Inception Phase.

Requirements Gathering 54

Requirements Gathering Vision Agile Documentation 54

Cprime

JANUARY 18, 2024

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation?

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Bridging the Gap

NOVEMBER 16, 2022

Even if we’re doing digital transformation or building solutions, it’s really saying, “What does the business need?” So the book casts a vision around strategy, execution as an enterprise muscle with end to end teams working together, accountability, business ownership, a function that is as important as other functions.

Business Architecture 52

Business Architecture Digital Transformation Portfolio Management Vision 52

Agilemania

NOVEMBER 24, 2022

Great companies start with a compelling product vision and user-centric strategy. The NPS can be an excellent tool for measuring the quality of a product, which is why it is important for teams involved in product development to check whether users were satisfied with the experience. Customer Satisfaction Score (CSAT).

Product Management 98

Product Management Product Management E-Commerce Agile 98

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 100

Digital Logistics Vision Visualization 100

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 97

Digital Logistics Vision Visualization 97

Sisense

MAY 20, 2021

Achieving this requires them to develop a vision around being an intelligence-led company. The customer experience changed as well, almost overnight, and will only continue to evolve. Thinking differently and encouraging new habits throughout a business starts at the top.

Chief Data Officer 98

Chief Data Officer Innovation Supply Chain Real-time Data 98

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. This is where the Cloud Thought Leaders and Next Generation Leaders stepped in.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Forrester - Business Intelligence

APRIL 29, 2022

Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.

Banking 52

Banking Customer Experience Customer Experience Digital Transformation 52

Leading Agile

NOVEMBER 29, 2023

Meet Philippe Bonneton Mike Cottmeyer So, Philippe joins us with a lot of big consulting background, a lot of background in the area of digital transformation, cloud migration, a lot of the things, data ai, a lot of the things that we’re talking about. Your vision is great, but what does it do for me?

Digital Transformation 62

Digital Transformation Agile Vision Digital 62

Leading Agile

NOVEMBER 29, 2023

Meet Philippe Bonneton Mike Cottmeyer So, Philippe joins us with a lot of big consulting background, a lot of background in the area of digital transformation, cloud migration, a lot of the things, data ai, a lot of the things that we’re talking about. Your vision is great, but what does it do for me?

Digital Transformation 62

Digital Transformation Agile Vision Digital 62

GAVS Technology

JANUARY 7, 2021

The usage of mathematical and logical algorithms to derive solutions and forecasts for issues have a direct correlation with the overall customer experience. In this pandemic economy, customer attrition has a serious impact on the annual recurring revenue. The AIOps Organizational Vision.

Vision 52

Vision Artificial Intelligence Monitoring Big Data 52

Sisense

APRIL 2, 2020

In Data-Powered Businesses , we dive into the ways that companies of all kinds are digitally transforming to make smarter data-driven decisions, monetize their data, and create companies that will thrive in our current era of Big Data. The data-driven vision for the future. Every company is becoming a data company.

Vision 59

Vision Embedded Analytics Customer Experience Customer Experience 59

Insight Software

FEBRUARY 23, 2024

This is where PIM excels by providing automated onboarding of supplier data, applying data quality rules, transformations, and corrections so your business users have the best possible starting point for enrichment and waste less time correcting inbound product data. I understand that I can withdraw my consent at any time.

E-Commerce 52

E-Commerce IBM Maintenance IBM Support IBM Expert 52