Clarasys

FEBRUARY 2, 2022

Considering technology in digital transformation is fundamental to making it a success. . Never Mind the Pain Points · How to consider technology in digital transformation. Tom Carpenter: We’re going to be talking about how to ensure you think about technology in the correct way when doing a digital transformation.

Digital Transformation 52

Digital Transformation Digital Finance Vision 52

Clarasys

MAY 27, 2021

This comes down to some customer experience (CX) fundamentals… put simply are you meeting the needs of your customers? The specific framework is not important as almost all offer a way to coherently describe and break down high level vision statements into measurable objectives. There are many models you can use here.

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

Clarasys

JUNE 14, 2022

Digital customer experience tools that capture behavioural, transactional, and preference data can transform customer intelligence into personalised insights. To aid tool adoption, employees need to understand your CX vision, their role within it, and the wider impact this has on organisational success.

Customer Experience 52

Customer Experience Customer Experience Vision Digital 52

Clarasys

JUNE 8, 2021

So you’ve spent a bunch of time mapping your personas and your customer journeys and you’ve made some changes to improve your customer experience, but you’re not quite reaching where you wanted to get to? Have you looked at whether your employee experience is undermining your customer experience? .

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Vision 52

Clarasys

AUGUST 3, 2021

Digital customer experience tools that capture behavioural, transactional, and preference data can transform customer intelligence into personalised insights. To aid tool adoption, employees need to understand your CX vision, their role within it, and the wider impact this has on organisational success.

Customer Experience 52

Customer Experience Customer Experience Vision Digital 52

Astera

APRIL 9, 2023

Facilitating digital transformation : Embracing AI-driven automated document processing is a strategic step toward digital transformation. As organizations evolve, they can harness the power of AI to optimize processes, enhance customer experiences, and unlock new opportunities.

Documentation 52

Documentation Digital Transformation Innovation Customer Experience 52

Clarasys

AUGUST 12, 2021

You want to find the best solution to improve your customers’ experience, so where do you start? If this behaviour of jumping to the answer and rapid solutionising sounds familiar, you might miss an opportunity to solve the real problem and exceed customer expectations. Staying ahead of evolving customer needs.

Digital 52

Digital Customer Experience Customer Experience Design Thinking 52

Cprime

JANUARY 18, 2024

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation?

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Agilemania

FEBRUARY 13, 2023

Product managers are responsible for developing the product’s vision and long-term strategy. This necessitates strong collaboration with customers to identify their pain areas, market research, and establish strategic product objectives and actions that correspond with broader corporate goals. appeared first on Agilemania.

Product Management 98

Product Management Product Management Agile Portfolio Management 98

GAVS Technology

JANUARY 7, 2021

The usage of mathematical and logical algorithms to derive solutions and forecasts for issues have a direct correlation with the overall customer experience. In this pandemic economy, customer attrition has a serious impact on the annual recurring revenue. The AIOps Organizational Vision.

Vision 52

Vision Artificial Intelligence Monitoring Big Data 52

Insight Software

FEBRUARY 23, 2024

Improve Customer Experience (CX) PIM enables businesses to curate and enrich channel-specific product assortments along with contextualized product content to appeal to specific target personas and/or demographics. Personalizing the customer experience in this way promotes higher conversion rates and reduces shopping cart abandonment.

E-Commerce 52

E-Commerce IBM Maintenance IBM Support IBM Expert 52

Sisense

APRIL 2, 2020

In Data-Powered Businesses , we dive into the ways that companies of all kinds are digitally transforming to make smarter data-driven decisions, monetize their data, and create companies that will thrive in our current era of Big Data. The data-driven vision for the future. Every company is becoming a data company.

Vision 59

Vision Embedded Analytics Customer Experience Customer Experience 59

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. He is currently working on his next book – Agile Digital Transformation.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Ntara

APRIL 21, 2021

Understanding your vision up front helps us navigate together toward your desired goal. Here are a few examples of the types of challenges we take on with a technical audit: A company wants a more efficient global ecommerce system with one, centralized customer experience.

Documentation 105

Documentation Digital Transformation Digital Real-time Data 105

Sisense

MARCH 26, 2021

Companies have big dreams of making every decision data-driven, but there are many obstacles to making this vision a reality. UiPath , the pioneer in robotic process automation, has used data and analytics to better understand customer needs, learn how data could empower them, and increase the stickiness of its products.

Innovation 98

Innovation Data Analytics Data Analytics Digital Transformation 98

MindsMapped

JULY 21, 2020

How can the team optimize the performance, management, and cost-efficiency of the future digital experience? Are there any gaps and potential opportunities for better customer experience? The start of any digital project requires an understanding of the client and their customers.

Requirements Gathering 54

Requirements Gathering Vision Agile Documentation 54

Bridging the Gap

NOVEMBER 16, 2022

Even if we’re doing digital transformation or building solutions, it’s really saying, “What does the business need?” So the book casts a vision around strategy, execution as an enterprise muscle with end to end teams working together, accountability, business ownership, a function that is as important as other functions.

Business Architecture 52

Business Architecture Digital Transformation Portfolio Management Vision 52

Agilemania

NOVEMBER 24, 2022

Great companies start with a compelling product vision and user-centric strategy. The NPS can be an excellent tool for measuring the quality of a product, which is why it is important for teams involved in product development to check whether users were satisfied with the experience. Customer Satisfaction Score (CSAT).

Product Management 98

Product Management Product Management E-Commerce Agile 98

Sisense

MAY 20, 2021

Achieving this requires them to develop a vision around being an intelligence-led company. The customer experience changed as well, almost overnight, and will only continue to evolve. Thinking differently and encouraging new habits throughout a business starts at the top.

Chief Data Officer 98

Chief Data Officer Innovation Supply Chain Real-time Data 98

Forrester - Business Intelligence

APRIL 29, 2022

Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.

Banking 52

Banking Customer Experience Customer Experience Digital Transformation 52

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 99

Digital Logistics Vision Visualization 99

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. As Team USA describes it, the journey to becoming a fully-realized digital HQ has led to an even more ambitious vision for the future.

Digital 97

Digital Logistics Vision Visualization 97

Leading Agile

NOVEMBER 29, 2023

Meet Philippe Bonneton Mike Cottmeyer So, Philippe joins us with a lot of big consulting background, a lot of background in the area of digital transformation, cloud migration, a lot of the things, data ai, a lot of the things that we’re talking about. Your vision is great, but what does it do for me?

Digital Transformation 62

Digital Transformation Agile Vision Digital 62

Leading Agile

NOVEMBER 29, 2023

Meet Philippe Bonneton Mike Cottmeyer So, Philippe joins us with a lot of big consulting background, a lot of background in the area of digital transformation, cloud migration, a lot of the things, data ai, a lot of the things that we’re talking about. Your vision is great, but what does it do for me?

Digital Transformation 62

Digital Transformation Agile Vision Digital 62