Clarasys

MARCH 31, 2022

Can customer-centric design thinking offer an effective solution? Huge benefits can be unlocked by solving complex problems across an organisation’s Lead-to-Cash (L2C) lifecycle, but how does an organisation go about finding the right approach that has customers at the heart of changes made? But, where to start?

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Clarasys

MAY 4, 2021

Using knowledge across multiple disciplines is required when redesigning an organisation’s customer experience since it cuts across almost all functions of your organisation from marketing to service and even recruitment. Customer-centric design thinking. There is a simpler tried and tested solution. Collaboration.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Agile 52

Cprime

FEBRUARY 6, 2024

– A product-centric framework can lead to improved business performance by enhancing customer satisfaction, increasing market reach, and fostering a higher rate of innovation through focused, cross-functional teams and outcome-driven metrics. How does a product-centric model enhance organizational agility?

Agile 91

Agile Innovation Product Management Product Management 91

Business Bullet

NOVEMBER 1, 2020

When I decided to move on I saw a BA role advertised with a local software house and although I didn’t have any direct BA experience I somehow managed to get the job. That is where I ‘cut my teeth’ as a BA, developing my core skills and knowledge ‘on the job’ as different challenges were thrown at me.

Visualization 52

Visualization Business Analysis Business Analysis Digital 52

Whizlabs

APRIL 19, 2021

He has over 20 years of experience in product and business development, and high tech experience with Fortune 500 companies. Lori’s specialties range from application development to application integration, application infrastructure, application delivery, application security, cloud, SDN, and DevOps.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Experience 122

User Experience Planning Documentation Design Thinking 122