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Enabling ITSM Change Management Using Jira Service Management

Cprime

Enter Jira Service Management (JSM), a powerful tool for enabling ITSM change management. Change management is crucial in any organization. This article is based on the webinar, How to Enable Change Management With Jira Service Management. The mantra here is to slow down to go fast.

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Starting a New Project as a Business Analyst

Analysts Corner

Perform a document analysis of any publicly available document on the domain. Read any existing documentation , meeting notes, or important emails about the project. You will analyze existing documentation , business rules , existing interfaces , and existing processes. This will help you in the first conversations.

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Strong Requirements Lead to Strong Solutions

BA Times

Strong requirements can be defined as the documented details of a customer request that provide readers a request from the customer point of view. While weak requirements can be defined as documented details of a customer request that do not provide the reader a request […]. Strong requirements lead to strong solutions.

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Best of: 10 Soft Skills You’ll Need To Be A Successful Business Analyst

BA Times

You’ll often be coordinating with stakeholders, running workshops, or presenting documentation to teams. You might already know the technical skills you’ll need to be a great Business Analyst (BA) but do you know the essential soft skills? The role of a BA is deeply rooted in working with people.

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Change management and Agile: compatible?

My Agile Partner

In organizations that have undergone the implementation of ITIL, one frequently encounters a popular practice: Change Management. Generally, there are three types of Change Management: Standard : A standard procedure for specific recurring changes. Urgent : An adapted procedure for changes of absolute urgency.

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10 Soft Skills You’ll Need To Be A Successful Business Analyst

BA Times

You’ll often be coordinating with stakeholders, running workshops, or presenting documentation to teams. You might already know the technical skills you’ll need to be a great Business Analyst (BA) but do you know the essential soft skills? The role of a BA is deeply rooted in working with people. To be a successful BA you’ll […].

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Building a Knowledge Foundation

Analysts Corner

Photo by Etienne Girardet on Unsplash Effective documentation is crucial in today’s fast-paced business environment. Yet, for many organizations, documentation remains a challenge — often seen as a tedious afterthought rather than a vital business asset. Documenting everything can be daunting, leading to paralysis.