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Analyst’s corner digest #11

Analysts Corner

A lot of articles on business analysis career development, BA tools & techniques, Agile, AI and Enterprise Architecture this time. Plus as a bonus some curated lists of books recommended for product managers, BAs, and architects. Business analyst, systems analyst, BI analyst, process analyst, change manager, and so on.

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AI-Powered Service Management: Increasing Efficiency, Enhancing Customer Experience

Cprime

However, one transformative technology is revolutionizing service management: Generational Artificial Intelligence (GenAI). By harnessing this powerhouse alongside existing tools and workflows, businesses can unlock new levels of efficiency, personalization, and effectiveness in their service management practices.

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Better Together: Customers Talking about Innovation with SAP Business Technology Platform

Timo Elliott

Digital transformation is a huge changechange management must be part of the strategy. Tamara McCleary: I was blown away by the agility and flexibility we’ve seen in these companies. Timo Elliott: I have to say, I was impressed by the practical use of artificial intelligence. Timo Elliott: Exactly.

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From Data to Decisions: The Rise of Generative AI in Financial Strategy

Cprime

How can financial institutions drive AI adoption and manage change? – Financial institutions can drive AI adoption by implementing change management strategies, engaging employees and customers, and measuring the success and impact of AI initiatives.

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“Data is the closest thing to magic in the modern world…”

Timo Elliott

If I still meet somebody who is skeptical, one of the areas I point out is artificial intelligence. At the end of the day, it’s about change management — digital transformation is something you need to do with your staff, not at your staff. They can make quicker changes than bigger organizations.

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Navigating Your Atlassian Cloud Migration: The Essential Role of Assessment

Cprime

– Enterprises can leverage advanced analytics, artificial intelligence, and improved user management with Atlassian Cloud. In an era where agility and innovation are paramount, enterprise IT leaders face the pivotal decision of transitioning from Atlassian Data Center to Cloud. Take the next step!

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Achieving Agile Customer Support With Jira Service Management

Cprime

Agile Customer Support FAQs addressed in this article: What is Agile Customer Support? – Agile customer support refers to the ability of a business to quickly adapt, efficiently respond to customer needs, and maintain high-quality service, even as demand increases. How can businesses implement Agile Customer Support?

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