GlowTouch a 2021 Global Outsourcing 100 Company

GlowTouch

” Since GlowTouch began its operations in 2002, it has grown from a small family business to a 2,100+ employee international company. Founded in 2002, its 2,100+ employees deliver operational excellence with high-touch engagement. GlowTouch a 2021 Global Outsourcing 100 Company.

insightsoftware Acquires Certent, Inc.

Insight Software

Founded in 2002 and headquartered in Roseville, Calif., founded in 2002, helps customers elevate their business with smart, intuitive solutions for modern finance.

Insiders

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Diya Systems Receives Best IT Exporter Award

GlowTouch

GlowTouch Senior Vice President of Corporate Services, Shyam Hebbar, oversees several departments at the Diya location and has been with GlowTouch since it began in 2002. Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement.

GlowTouch Expands Operations to the Dominican Republic

GlowTouch

” Since launching operations in 2002 with a small group of employees, GlowTouch has grown into a global company with a staff of more than 2,300 people. Founded in 2002, its 2,300+ employees deliver operational excellence with high-touch engagement. LOUISVILLE, Ky.,

Customer Care

GlowTouch

We were an early adopter in live chat, initiating the channel in 2002. Customer Care. Communicate with your customers through their preferred channel: chat, voice/IVR, email, social media, SMS, Facebook Messenger, in-app messaging, and web self-service. .

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Modern Product Management on the Modern Agile Show

EBG Consulting

The book Requirements by Collaboration (2002) first introduced the “6Ps”: Purpose, Participants, Principles, Products, Place, Process.

GlowTouch Recognized for Excellence

GlowTouch

” About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.

The GT Foundation Takes Aim Against COVID-19

GlowTouch

” About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.

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GlowTouch LLC Earns Recognition in Everest Group’s 2021 CXM PEAK Matrix®

GlowTouch

Founded in 2002, its 2,300+ employees deliver operational excellence with high-touch engagement. Newest member ranked alongside the industry’s most innovative and well-established customer experience management solution providers LOUISVILLE, Ky.,

Product Goals in Scrum

Roman Pichler

Background Story : Readers familiar with the history of Scrum—sometimes lovingly referred to as Scrumtorians—will undoubtedly know that it has contained sprint goals at least since 2002 and a (product) vision since 2004 , even though the latter is not mentioned in the Scrum Guide.

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GlowTouch Enhances Senior Leadership with New Addition and Executive Promotion

GlowTouch

Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement. GlowTouch Enhances Senior Leadership with New Addition and Executive Promotion. BPO Veterans to Drive Next Stage of Growth with Strategic Business Initiatives. LOUISVILLE, Ky.

GT Foundation Joins Vaccination Initiative in India

GlowTouch

About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. VaxAll Program Targets Rural Areas Where Access is a Challenge. LOUISVILLE, Ky.,

GlowTouch Technologies Announces the Addition of Two New Executives

GlowTouch

Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement. FOR IMMEDIATE RELEASE. LOUISVILLE, Ky.

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GlowTouch, Provider of BPO Services, Certified as a Women’s Business Enterprise by WBENC

GlowTouch

Since 2002, we have been experts in technical support for several global brands. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. GlowTouch, Provider of BPO Services, Certified as a Women’s Business Enterprise by WBENC.

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New Community Center at Mangalore Temple Celebrated by Religious Leaders, Benefactors, and Community

GlowTouch

In 2002, the family established a state-of-the-art development center in Mangalore for GlowTouch, a leading provider of contact center, business processing, and technology outsourcing solutions. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. New Community Center at Mangalore Temple Celebrated by Religious Leaders, Benefactors, and Community. For more information, contact GlowTouch at 502 410 1732.

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4 reasons why digital skills matter for career readiness—and how to bridge the skills gap

Tableau

Between 2002 and 2016, the share of all jobs with high digital content —those that require a high level of digital knowledge, value digital skills, and frequently use technology— more than quadrupled, from 4.8% Katharine Bierce. Manager, Research Content. Christine Zuniga.

BPO Firm GlowTouch Donates $10,000 to Global Charities

GlowTouch

GlowTouch is a certified Women’s Business Enterprise company that has been providing personalized business outsourcing solutions—and a people-first philosophy–since 2002. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement. BPO Firm GlowTouch Donates $10,000 to Global Charities. Photo Credit: akshayapatra.org. For more information, contact GlowTouch at 502 410 1732.

What Do Customer Service and the Kentucky Derby Have in Common?

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail What Do Customer Service and the Kentucky Derby Have in Common?

4 reasons why digital skills matter for career readiness—and how to bridge the skills gap

Tableau

Between 2002 and 2016, the share of all jobs with high digital content —those that require a high level of digital knowledge, value digital skills, and frequently use technology— more than quadrupled, from 4.8% Katharine Bierce. Manager, Research Content. Christine Zuniga.

Product Goals in Scrum

Roman Pichler

Background Story : Readers familiar with the history of Scrum—sometimes lovingly referred to as Scrumtorians—will undoubtedly know that it has contained sprint goals at least since 2002 and a (product) vision since 2004 , even though the latter is not mentioned in the Scrum Guide.

Top 7 Misconceptions About Healthcare Outsourcing

GlowTouch

Founded in 2002, our 2,200 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Top 7 Misconceptions About Healthcare Outsourcing.

Wearable Technology Trends in 2021

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Wearable Technology Trends in 2021.

What Happens if You Fail to Plan for Holiday Sales?

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail What Happens if You Fail to Plan for Holiday Sales?

Customer Support Trends in the SaaS Industry

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Customer Support Trends in the SaaS Industry.

Agile at Its Core: What Are the Agile Values?

Cprime

First drafted in 2002 (by some software developers at a ski lodge), the Agile Manifesto expresses the four values at the basis of Agile as follows: We are uncovering better ways of developing software by doing it and helping others do it.

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White Glove Service

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail White Glove Service. Premium Service, Without the Premium Price.

Did You Ever Accidentally Hire a Good Employee?

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Did You Ever Accidentally Hire a Good Employee?

Occupational DNA

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Occupational DNA.

Food Delivery Apps: 4 Critical Notes for 2021

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Food Delivery Apps: 4 Critical Notes for 2021.

Customer Service Trends for 2021

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Customer Service Trends for 2021.

7 Questions to Ask Your Customer Support Vendor

GlowTouch

Founded in 2002, our 1,800 employees deliver operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 7 Questions to Ask Your Customer Support Vendor.

Fraud Awareness

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Fraud Awareness. The good news: business is growing.

How data enabled Senegal to respond to COVID-19 while continuing to fight malaria

Tableau

But when we look at the numbers at the end of 2002, attendance data actually looks similar to other years—it shows how useful it was for the program to be able to track and respond to this data.” . Neal Myrick. Global Head of the Tableau Foundation. Kristin Adderson. June 13, 2021 - 5:55pm.

How to Train an Elite, Efficient, Effective Support Team

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail How to Train an Elite, Efficient, Effective Support Team.

How to Select the Right Customer Support Channels for Your Company

GlowTouch

Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement.