GlowTouch
AUGUST 23, 2022
The Customer Experience Management (CXM) report includes metrics such as a company’s size and revenue, the diversity of its clientele, vision and strategy, and scope of services, among other factors. The post GlowTouch Listed on 2022 Customer Experience Management (CXM) PEAK Matrix® appeared first on GlowTouch LLC.
GlowTouch
JULY 27, 2021
Newest member ranked alongside the industry’s most innovative and well-established customer experience management solution providers LOUISVILLE, Ky., Newest member ranked alongside the industry’s most innovative and well-established customer experience management solution providers LOUISVILLE, Ky.,
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GlowTouch
OCTOBER 21, 2020
Tina Hammons was recently promoted to Senior Vice President of Customer Experience. Her 25 years of business process outsourcing experience has contributed to the success and growth of GlowTouch’s contact center outsourcing practice through strategic planning and execution of business solutions for new and existing clients.
GlowTouch
AUGUST 27, 2021
About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002. What is Customer Experience in 2019? What is Customer Experience in 2019? To learn more about the GT Foundation, visit www.gtfoundation.net. Prev Previous GlowTouch Opens New Contact Center in Mysore, India.
GlowTouch
SEPTEMBER 22, 2020
This type of service, typically associated with luxury goods, is filtering across the general marketplace with an emphasis on the customer experience. The ‘experience’ speaks to all contact that people have with a product or service, from discovery to purchase to after-care and beyond. About GlowTouch.
GlowTouch
OCTOBER 16, 2020
As online reviews, business ratings, and social media posts became staples, customer support experience is now an integral part of any company’s reputation and success, especially for online brands. This is why choosing the customer support channels that work for your business is so important. Customer Support Channels.
GlowTouch
JUNE 11, 2019
CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. This is where customer contact professionals come to innovate and sharpen best practices for enhancing the customer experience,” said Vidya Ravichandran, GlowTouch President and Founder.
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