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Maximizing Business Analysis with ITIL: A Strategic Integration for Success

BA Times

Within this realm, the integration of ITIL (Information Technology Infrastructure Library) principles has emerged as a pivotal force, reshaping the way BAs navigate and optimize business processes.

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Building a House: Analogy for the Business Analysis Role

BA Times

Two years ago, my friend asked me what my job role was, and I said that I was a business analyst in Information Technology (IT). However, after all this time, she still doesn’t understand what my job entails.

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Distilling Data down to Actionable Details

BA Times

A key value proposition for the business is to justify the significant cost of Information Technology investments and one of those justifications one may be the ability to distill data down to actionable details that provide the business with timely insights management […].

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Webinar Wrap-Up: The ITIL® 4 Overhaul: What You Need to Know! | Simplilearn

Simplilearn

ITIL, which stands for Information Technology Infrastructure Library, is a set of best practices that improve the way teams interact and manage the IT infrastructure within an organization. And as technology evolves, so must the best practices, whic. Read More.

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Forrester’s AI Webinar Series: Navigate The Choppy And Exciting Waters Of Enterprise AI

Forrester - Business Intelligence

Forrester’s multi-episode webinar series on AI delves into the profound impact AI has – and will continue to have – both on how data scientists and software engineers approach their work and how other job functions will have to adapt to […]

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Enabling ITSM Change Management Using Jira Service Management

Cprime

This article is based on the webinar, How to Enable Change Management With Jira Service Management. Change management , as defined by ITIL , is an Information Technology Service Management (ITSM) practice designed to minimize risks and disruptions. It ensures that critical systems and services remain functional amidst changes.

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How Jira Service Management Enables Agile ITSM

Cprime

High-Velocity ITSM with JSM and Agile Methodologies Agile methodology and the Information Technology Infrastructure Library (ITIL) framework are often seen as incompatible due to their different origins and approaches. In this article, we’ll dive deeper into the capabilities of JSM and explore how it enables agile ITSM.

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