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Business Analysis Digest #36

Passionate BA

Applying UML “Use Case Diagram” techniques: Warehouse Management System Analysis by Mondoa Image source I like it when someone shares their experience with this technique; as I always say, it needs to be more appreciated nowadays. User Experience vs. Customer Experience: What’s The Difference?

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How to write functional requirements

Capiro

Furthermore, the functions identified in the functional requirements are just a part of the total customer experience. Such expectations and demands are referred to as ‘non functional’ requirements ‘ There are many elements to the total customer experience. We’ll get back to the basics.

UML 52
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Business analysis tips for effective Product ownership

Analysts Corner

It’s about knowing as much about your customers as possible, and strongly advocating for their needs throughout product-build activities, in order to build a product that resonates with them. The BABoK and from the PMI Guide include several techniques through analysis and modeling (for example UML and BPMN diagrams ) that help with that.