Smart Data Collective

NOVEMBER 26, 2021

It lays a core foundation necessary for business planning. Business-to-business (B2B) and business-to-customers (B2C) companies use it for a wide array of revenue marketing strategies. Data analytics helps with budget planning, forecasting, and unified attribution to improve the overall client experience.

Data Analytics 280

Data Analytics Data Analytics Digital Transformation Customer Experience 280

Business Analyst Learnings

AUGUST 7, 2021

Are you thinking about initiating a digital transformation campaign in your company? Boston Consulting Group conducted a digital transformation study in 2020 to find out why such projects are missing the mark. Experience may be the best teacher, but in this case, it’s preferable to learn from someone else’s.

Digital Transformation 52

Digital Transformation Digital Artificial Intelligence Planning 52

Clarasys

MAY 27, 2021

For the board, transformation and technology leaders the need for a coherent digital strategy to drive large scale transformation is unlikely to be new. In many organisations neither is the need to be customer focused, nor the need to constantly transform to stay current. . What can be done to ease the cycle?

Digital Transformation 52

Digital Transformation Digital Customer Experience Customer Experience 52

Clarasys

JUNE 14, 2021

In part 1 of this series, we drew on the favourite Netflix series ‘The Queen’s Gambit’, using the metaphor of chess to simplify customer experience (CX) strategy. Final two choices to consider to develop a successful customer experience strategy. These capabilities help us understand and improve the customer experience.

Customer Experience 52

Customer Experience Customer Experience Digital Transformation Digital 52

BA Squared

JUNE 2, 2021

Agile Transformation, Digital Transformation, The Need for Speed, No BA Needed in Scum….What Integrated into the strategic, planning and development processes. Analysis needs to help bridge the strategic intent, customer experience and the detailed project, product and system level.

Customer Experience 198

Customer Experience Customer Experience Documentation Digital Transformation 198

GAVS Technology

SEPTEMBER 14, 2021

Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. The retail and e-commerce industries need AIOps to predict customer response and improve their services.

E-Commerce 40

E-Commerce Customer Experience Customer Experience Retail 40

BizAcuity

APRIL 25, 2022

With ever-changing regulations and the rise of digital competition, it is a challenge to run the casino business competitively. The onset of digital gaming has reduced the entry barrier for new players. The pandemic, the rise of online casinos, and the explosion in digital media have seen casino marketing going predominantly online.

Digital 130

Digital Retail User Experience E-Commerce 130

BA Squared

SEPTEMBER 12, 2021

Continuous delivery requires the team to plan in small chunks that deliver value to users. This planning requires analysis and prioritization from a customer value perspective and can’t be done without a strong product ownership skill set which often includes the BA as well.

Digital Transformation 130

Digital Transformation Customer Experience Customer Experience Monitoring 130

Ntara

JANUARY 26, 2021

Digital transformation doesn’t happen overnight. Your first step as the digital project champion is to develop a sound and practical roadmap to lead your organization through this journey. Our digital roadmapping study takes a 360° look at your business. What do you get with a digital roadmapping study?

Digital 52

Digital Digital Transformation Customer Experience Customer Experience 52

Ntara

APRIL 26, 2021

But it may not be a requirement to stay on top of constantly changing digital trends—that’s where a consultant comes in. You may have seen the martech graphic that outlines digital solutions by category—but have you really looked at it? Since 2014, the number of available digital solutions has grown by 745%! Explain your issue.

Digital 52

Digital Digital Transformation User Experience Customer Experience 52

Clarasys

OCTOBER 19, 2021

To determine how quickly you can start improving CX through digital is dependent on how well you know several aspects of your business… 1. Your customers. How much do you know about what your customers think of you? Do you know how you want the customer journey to look in the future? What has its success rate been?

Digital 52

Digital Customer Experience Customer Experience Digital Transformation 52

Clarasys

JULY 27, 2021

In my last blog , I shared some of the challenges thrown up by balancing priorities across a digital portfolio and the many pressures to deliver quickly. Let’s look at some of the tools you can turn to when making your digital choices: Priorities. I’ve got to choose a focus, so I pick the driving part. . Review and adapt.

Digital 52

Digital Customer Experience Customer Experience Digital Transformation 52

Argon Digital

NOVEMBER 16, 2023

Unlocking Business Potential with iPaaS Solutions In today’s digital age, the seamless flow of data and information within and between organizations is vital for success. Seamless Integration ArgonDigital takes care of the entire integration process, ensuring a smooth and hassle-free experience. Why Invest in an iPaaS Solution?

Digital Transformation 52

Digital Transformation Artificial Intelligence Healthcare Digital 52

Clarasys

JANUARY 26, 2022

Here we dive deep into the third key consideration when embarking on a digital transformation: organisation. In our latest podcast, Clarasys’ own Ben Lover, Helen Morgan and Moray Busch explore what organisations must focus on during a digital transformation and the four-stage model of change to enable success.

Digital Transformation 52

Digital Transformation Digital Vision Change Management 52

Agilemania

FEBRUARY 13, 2023

Agile is altering how product managers think about product planning and development. Previously, new client experiences were planned, conceived, executed, and tested in stages. Agile software development is more adaptable than traditional software planning and design. The post What Is Agile Product Management?

Product Management 98

Product Management Product Management Agile Portfolio Management 98

Argon Digital

NOVEMBER 13, 2023

It is a critical component of digital transformation efforts and is often facilitated through the use of specialized technologies and platforms, with Integration Platform as a Service (iPaaS) solutions being a common choice. This results in higher customer satisfaction, repeat business, and ultimately, increased revenue.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Ntara

APRIL 21, 2021

Here are a few examples of the types of challenges we take on with a technical audit: A company wants a more efficient global ecommerce system with one, centralized customer experience. They want to get an ecommerce site up and running, where customers can find product data and buy products more easily. How the process works.

Documentation 105

Documentation Digital Transformation Digital Real-time Data 105

Insight Software

AUGUST 4, 2022

According to a recent IDC study , the amount of digital data created over the next four years will exceed the data created since the advent of digital storage. Notably, the company has been named a winner in the Dresner Industry Excellence Awards for Customer Experience and Vendor Credibility. About insightsoftware.

Supply Chain 52

Supply Chain Embedded Analytics Business Intelligence Business Intelligence 52

Analysts Corner

FEBRUARY 27, 2024

Building the technology platform to re-imagine customer experience (CX) Building the Customer Experience transformation technology platform In the previous post we discussed what is customer experience (CX) transformation, the business value and some use cases with the highest return of investment.

Customer Experience 130

Customer Experience Customer Experience Innovation Planning 130

Clarasys

JANUARY 19, 2022

Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure success. In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to consider the business in a digital transformation. Specializing really in customer experience as well as Sarah.

Digital Transformation 52

Digital Transformation Digital Vision Customer Experience 52

The BAWorld

MARCH 8, 2024

Whereas BPM, or Business Process Management, is the strategic planning of the management and maintenance of the workflow in order to improve the efficiency of the existing business processes and the overall organization with a long-term string of procedures that acts as the backbone for all business processes.

Business Process Management 75

Business Process Management Monitoring Business Analysis Business Analysis 75

Clarasys

FEBRUARY 2, 2022

Considering technology in digital transformation is fundamental to making it a success. . Never Mind the Pain Points · How to consider technology in digital transformation. Tom Carpenter: We’re going to be talking about how to ensure you think about technology in the correct way when doing a digital transformation.

Digital Transformation 52

Digital Transformation Digital Finance Vision 52

Monday

JULY 3, 2022

Digital footprints provide tangible data-based insights that drive productivity, cost reduction, and quality improvement. Enterprise resource planning (ERP). ERP software digitizes and streamlines daily operational processes, including procurement, accounting, supply chain management, risk management, HR, and compliance.

IBM Support 52

IBM Support Supply Chain IBM cost IBM Maintenance 52

GlowTouch

APRIL 16, 2021

Companies in this space are influencing their own success, and customer service is among the key components. Service in a digital environment is a cornerstone of any modern SaaS endeavor. It is critical that customers be able to quickly access any help whenever they need it. The Value of Customer Support in SaaS.

Digital 52

Digital Digital Transformation Customer Experience Customer Experience 52

Cprime

JANUARY 18, 2024

– Collaborating with technology providers and consultants can bring in expertise and economies of scale, leading to cost savings and more effective digital initiatives. Why is it important to measure and monitor progress in digital transformation?

Digital 52

Digital Digital Transformation Cybersecurity Cloud Computing 52

Data Pine

MAY 9, 2019

In a world dominated by data, it’s more important than ever for businesses to understand how to extract every drop of value from the raft of digital insights available at their fingertips. But as powerful as digital data is for decision-making and improved business efficiency, it’s only advantageous if you know how to handle it the right way.

Business Intelligence 108

Business Intelligence Business Intelligence Procurement Data Warehouse 108

Sisense

SEPTEMBER 12, 2019

2 Plan your objectives (and map the supporting data). At this stage, you will need to plan your business goal. It may be an oxymoron, but with so much data out there, the more focused you are in planning your business goals, the better off you’re going to be. 3 Define how the data will be shared (and how it will be distributed).

Government 81

Government Documentation Business Intelligence Business Intelligence 81

TIBCO

FEBRUARY 21, 2017

That’s followed by an equally fallow period of early adoption then, if all goes to plan, there follows a rush of ‘me-too’ products as the market finally wakes up to the benefits and everyone tries to get in on the action. Introducing the Insight Platform.

Data Analytics 45

Data Analytics Data Analytics Artificial Intelligence Digital Transformation 45

MindsMapped

JULY 21, 2020

The delivery of the structure of the digital project is either agile or waterfall. These deliveries are design-led and have a customer-focused environment. How can the team optimize the performance, management, and cost-efficiency of the future digital experience? Role of a Business Analyst in Inception Phase.

Requirements Gathering 54

Requirements Gathering Vision Agile Documentation 54

Agilemania

NOVEMBER 24, 2022

Therefore, it should not be seen as merely a measurement tool for online businesses and e-commerce companies alone – rather, it can be used by all kinds of businesses to determine their future plans. Customer Acquisition Cost (CAC). Customer Satisfaction Score (CSAT).

Product Management 98

Product Management Product Management E-Commerce Agile 98

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 100

Digital Logistics Vision Visualization 100

Tableau

FEBRUARY 7, 2022

Whether driving engagement with fans, or helping athletes reach their potential, Team USA is all-in with analytics—building a digital HQ with Tableau and Salesforce Customer 360. Data is foundational to building a digital HQ, and the positive impacts of data-first thinking can be seen across the Team USA organization.

Digital 97

Digital Logistics Vision Visualization 97

BizAcuity

JUNE 3, 2022

Their seamless digital transformation included having to change the way they operated their stores. Optimizing inventory planning and distribution is getting trickier by the day under current market conditions. Consumer experience: Building brand love in this decade will revolve around hyper-personalized customer experiences.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147

Whizlabs

APRIL 19, 2021

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. ” He chose the name of the blog from the Arctic Monkeys song, Old Yellow Bricks, and is a must read for anyone who is planning on expanding their career in cloud computing or virtualization.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Fingent

OCTOBER 28, 2021

2020 has proved beyond doubt that technology partnership is an essential element in the creation of a successful business. Sticking to a DIY strategy may sound good in the wake of economic upheaval. But honestly, no business wants to “just survive.” Every business in every sector wants to thrive and stay relevant despite the challenges. […].

Customer Experience 116

Customer Experience Customer Experience Digital Transformation Planning 116

Clarasys

JULY 20, 2021

I was thinking that this type of structure works well if you are also managing a digital portfolio. They want to modernise, drive down costs, increase revenue, improve customer satisfaction, improve employee experience, be innovative….the Customer ethos. Complaint handling. appeared first on Clarasys.

Digital 52

Digital Customer Experience Customer Experience Digital Transformation 52

Actian

DECEMBER 31, 2019

The growing number of companies using bots within their customer experience has implications to consumer data privacy compliance, as more companies are now storing and processing data from customer interactions in order to make these autonomous systems work. Personalization and Data Compliance.

Customer Experience 8

Customer Experience Customer Experience Government Digital Transformation 8