Timo Elliott

MAY 15, 2023

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards. The order starter and suggested orders are game changes for us.

Customer Experience 243

Customer Experience Customer Experience Innovation User Experience 243

CMW Lab Blog

APRIL 28, 2023

With the end of lockdown, the retail real estate sector showed significant growth in 2022. The forecasts for 2023 prove this tendency with a retail vacancy rate falling to 4,2%. In this article, we’ll explore some of the ways that digital transformation influences the real estate industry and the benefits it brings.

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Digital Transformation Retail Digital Documentation 52

Clarasys

MARCH 31, 2022

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

Customer Experience 72

Customer Experience Customer Experience Business Architecture Retail 72

Clarasys

MARCH 31, 2022

Customer experience (CX) improvement projects are common to most businesses, but too many fail to actually enrich customer experience. . Customers, their experiences, and the business capabilities that support them are complex and require deep understanding to make valuable change.

Customer Experience 52

Customer Experience Customer Experience Business Architecture Retail 52

Forrester - Business Intelligence

APRIL 10, 2023

You can find The State Of Cloud In Retail, 2023 on the Forrester website now. Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […]

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Retail Healthcare Supply Chain Customer Experience 52

Clarasys

JANUARY 19, 2022

Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure success. In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to consider the business in a digital transformation. Specializing really in customer experience as well as Sarah.

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Digital Transformation Digital Vision Customer Experience 52

Sisense

JUNE 25, 2020

Disrupting Markets is your window into how companies have digitally transformed their businesses, shaken up their industries, and even changed the world through the use of data and analytics. In thinking about the two transformative elements of modern-day retail, it begins by creating unique and relevant experiences,” said Johnson. “If

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Supply Chain Big Data Retail IBM Maintenance 98