BA Squared
JULY 9, 2020
Business Analysis Skills from 2012 to 2020. These focus areas help organizations pivot quickly and drive their digital transformations to better compete and serve customers. Business Agility. Engagement of stakeholders to drive agility and innovation. In 2012 I wrote a blog for the BA Times on the top 10 skills for BAs.
Bintelligence
JANUARY 22, 2020
5 Executives and 100 Companies and Products Leading in Innovation in 2020 Business Intelligence Group Announces the Winners of the 2020 BIG Innovation Awards. Philadelphia, PA—January 22, 2020—Today, the Business Intelligence Group named 5 executives and 100 companies as leaders and winners of the 2020 BIG Innovation Awards.
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Clarasys
MARCH 10, 2021
Reflecting on some of the work Clarasys has been involved in over the last 12 months, we found three emerging principles that consistently led to driving greater agility in delivering public sector programmes. The post Agility under pressure: 3 lessons from the Public Sector appeared first on Clarasys.
EBG Consulting
AUGUST 4, 2020
“A large, global financial service firm (we’ll call it BigFin) was three years into its journey to adopt agile ways of working. To accelerate customer experience improvements that had already been achieved, the technology infrastructure division decided to align its structure and delivery to become product-centric.
Clarasys
NOVEMBER 3, 2021
The lack of actual metrics on customer experience initiatives makes CX investment harder to gain. Create end-to-end inclusive journey maps to show other departments how they can impact the customer experience at many points in the process. Create agile cross-functional teams. References. Source: Gartner, Inc.,
Clarasys
MAY 20, 2021
For example, customers and citizens shifted their activity online during the lockdown, but that shift will increase, not reverse, in 2021. Seventy-six percent of survey respondents to the 2021 Gartner CIO Survey say that demand for new digital products and services increased in 2020 and 83% say that it will increase in 2021.”
Agilemania
SEPTEMBER 13, 2022
Let me show you a breakdown of expected spending change for traditional vs. Digital from 2020 to 2024. billion in 2020 to $97.13 In fact, the app generated $902 million in revenue between 2020 to 2021. Slack gained massive success because they kept customer experience a priority for their product. percent (4.32
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