Timo Elliott

MAY 15, 2023

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

Customer Experience 243

Customer Experience Customer Experience Innovation User Experience 243

Netmind

FEBRUARY 9, 2021

Recently, I held a workshop at the Agile Trends Festival for participants to experience the design thinking process and experiment with applying it at the organizational level. The design thinking workshop was built around a generic problem that the attendees themselves were experiencing: finding a work-life balance. .

Design Thinking 52

Design Thinking User Experience Documentation Innovation 52

Netmind

FEBRUARY 9, 2021

Recently, I held a workshop at the Agile Trends Festival for participants to experience the design thinking process and experiment with applying it at the organizational level. What is Design Thinking? . First, let’s back up for just a second to define Design Thinking. Client/User + Designer/Interviewer.

Design Thinking 52

Design Thinking User Experience Documentation Innovation 52

Analysts Corner

APRIL 12, 2023

I write long business requirements documents (popular by the acronym BRD), which are quite boring, and no one actually wants to read. Even by luck or chance, if the document gets done and is out for review, the reviews are never ending. I have done this so many times now, there is nothing more creative and innovative about it.

Design Thinking 100

Design Thinking Documentation Innovation Project Management 100

Cprime

SEPTEMBER 20, 2023

Service Catalog: A detailed list of services, complete with documentation, service level agreements, and other pertinent details. ESM design thinking Design thinking in ESM is about empathy. This approach not only enhances the customer experience but also fosters innovation within the organization.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Documentation 52

Argon Digital

MAY 30, 2023

The Phases of the Product Management Process Idea Generation and Conceptualization: The product management process begins with idea generation, where innovative concepts are brainstormed. By embracing these methodologies, product managers can foster innovation, reduce waste, and maximize value delivery.

Product Management 59

Product Management Product Management User Experience Vision 59

Word of Digits

AUGUST 17, 2020

Design Sprint phases. The process of the Design Sprint goes through the phases of: These phases are quite similar to the Design Thinking steps because Design Sprint is based on this methodology. Design Sprint workshops. 1 week of co-creation & innovation. One war-room with screen.

User Experience 52

User Experience Design Thinking Digital Documentation 52