Timo Elliott

MAY 15, 2023

Frucor Suntory , a leading Australasian drinks company, has embarked on an innovative journey to enhance its sales processes and customer experience, and has written about the experience in their entry for the 2023 SAP Innovation Awards.

Customer Experience 243

Customer Experience Customer Experience Innovation User Experience 243

Cprime

SEPTEMBER 20, 2023

Organizations today are constantly seeking ways to streamline operations, enhance customer experiences, and drive value. The following content is based on the webinar, ESM Foundations: Do You Understand Your Customer’s Journey. Understanding the customer journey The heart of ESM lies in understanding the customer journey.

Design Thinking 52

Design Thinking Customer Experience Customer Experience Documentation 52

Whizlabs

APRIL 19, 2021

Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Clarasys

DECEMBER 3, 2020

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Bringing a vision to life makes it something the team can really understand and get behind, increasing motivation and innovation.

Vision 52

Vision Customer Experience Customer Experience Agile 52