Smart Data Collective

APRIL 5, 2021

With individuals and their devices constantly connected to the internet, user data flow is changing how companies interact with their customers. Big data has become the lifeblood of small and large businesses alike, and it is influencing every aspect of digital innovation, including web development. What is Big Data?

Big Data 270

Big Data Artificial Intelligence Innovation Digital 270

Argon Digital

JUNE 27, 2023

Enhanced Customer Experience : Automation plays a crucial role in delivering exceptional customer experiences. By automating customer-facing processes, organizations can respond faster to customer inquiries, provide self-service options, and ensure timely and accurate order processing.

Logistics 52

Logistics Supply Chain Financial Analysis Customer Experience 52

Data Pine

MAY 2, 2023

The rise of SaaS business intelligence tools is answering that need, providing a dynamic vessel for presenting and interacting with essential insights in a way that is digestible and accessible. The future is bright for logistics companies that are willing to take advantage of big data.

Supply Chain 110

Supply Chain Logistics Big Data Customer Experience 110

Domo

FEBRUARY 18, 2020

When The DICE Group —a collection of innovation teams within Thomas Jefferson University’s healthcare system—was tasked with finding a way to reduce the time it takes for patients to request appointments, it decided to start by giving them the option to fill out a shorter form and by launching a chatbot.

Finance 52

Finance Healthcare Real-time Data Customer Experience 52

MindsMapped

JULY 21, 2020

How can the team optimize the performance, management, and cost-efficiency of the future digital experience? Are there any gaps and potential opportunities for better customer experience? For a successful discovery workshop, it must have the right people present with set expectations and a common mindset.

Requirements Gathering 54

Requirements Gathering Vision Agile Documentation 54

Data Pine

APRIL 3, 2020

Before looking at the benefits, features, and functions of call center reporting processes, it’s important to consider the role of a customer service center report in formulating a forward-thinking, innovative business strategy that will ultimately transform your service levels from average to exceptional (and keep them that way).

Visualization 80

Visualization Digital Data Visualization Real-time Data 80

Data Pine

OCTOBER 25, 2022

That said, we’ve selected 16 of the world’s best business intelligence books – invaluable resources that have not only earned a great deal of critical acclaim but are what we consider to be wonderfully presented, incredibly informational, and decidedly digestible. One of the best books on building a BI system, hands down.

Business Intelligence 117

Business Intelligence Business Intelligence Big Data Data Mining 117