GAVS Technology

SEPTEMBER 14, 2021

Industries like retail or e-commerce largely depend on strong customer relationships and constantly work towards improving engagement with their clients. This is where AIOps digital transformation solutions come in. How can retail and e-commerce platforms make use of AIOps?

E-Commerce 40

E-Commerce Customer Experience Customer Experience Retail 40

Fingent

OCTOBER 13, 2022

Countless businesses now allow customers to connect with support agents across multiple […]. The post Realizing Self-Service in Modern Customer Experiences appeared first on Fingent Technology.

Customer Experience 98

Customer Experience Customer Experience Artificial Intelligence Digital 98

Argon Digital

NOVEMBER 13, 2023

It is a critical component of digital transformation efforts and is often facilitated through the use of specialized technologies and platforms, with Integration Platform as a Service (iPaaS) solutions being a common choice. Consider an e-commerce retailer that integrates its online storefront with its inventory and shipping systems.

E-Commerce 52

E-Commerce Supply Chain Healthcare Logistics 52

Astera

JULY 24, 2023

million by 2028, driven by the increasing adoption of cloud-based applications, digital transformation initiatives, and the demand for seamless integration among diverse systems. By combining the strengths of EDI and APIs, organizations can achieve real-time visibility, operational agility, and improved customer experiences.

E-Commerce 52

E-Commerce Supply Chain Documentation Healthcare 52

BizAcuity

APRIL 25, 2022

Recognizing the pattern and offering a set of suggestions improves customer experience. In fact, one research shows that 44% of the buyers become repeat custome rs if offered personalized service. Though the recommendation system is common in the e-commerce and music streaming industry, will it work for the casino business?

Digital 130

Digital Retail User Experience E-Commerce 130

Agilemania

NOVEMBER 24, 2022

Customer lifetime value is essentially an indication of the total profit that can be obtained by selling to a given customer throughout their relationship with you. Customer Acquisition Cost (CAC). Customer acquisition cost, or CAC, is the amount of money a business spends to acquire a new customer.

Product Management 98

Product Management Product Management E-Commerce Agile 98

BizAcuity

JUNE 3, 2022

Their seamless digital transformation included having to change the way they operated their stores. Walmart along with IBM are experimenting with Blockchain, surveying pilot projects aimed towards the goal of 100% visibility of their supply chain. Many studies have proven that customers view personalized experiences favorably.

Retail 147

Retail Data Analytics Data Analytics Supply Chain 147