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Business Analysis Digest #36

Passionate BA

UI / UX / CX / Accessibility Qualitative Usability Testing: Study Guide by Kate Moran Image source: NN/g As business analysts, we have to widen our horizons and study what’s inside our profession and what is around it. User Experience vs. Customer Experience: What’s The Difference?

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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design. Attention – you can use visuals to grab and hold people’s attention or make content more accessible and easier to understand.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Telling the Full Story – Adding Qualitative Data To Executive Dashboards [On-demand webinar]. So we make sure we always create artefacts that are the most useful and accessible to other researchers, stakeholders and policy-makers across government. Also explain the need for materials, digital and/ or physical.

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Post Webinar Q&A: How to get executive buy-in for UX

Userzoom

That’s why we ran a webinar on how to get executive buy-in for UX and focused on how practitioners should learn about key business objectives executives care about in order to demonstrate the value UX is bringing to the table. Webinar On-Demand. Answer : I would reiterate Amber’s advice from the webinar: be inclusive and collaborate.

Digital 83
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. Lori’s must read blogs are The Third Wave of Cloud is Cresting , The Fourth Wave of Cloud is Imminent and Will the Emerging Edge Fix My Digital Gaming Experience? Drew started off his career as a Software Engineer.

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The Start of a New Golden Age for Mid-Size Businesses

Timo Elliott

The bottom line about technology adoption is the delivery of two capabilities that are meaningful to every customer, employee, and business partner: operational agility and an empathetic focus on experiences. But perhaps more surprising is their ability to be at the forefront of their industry’s digital transformation.

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Four top challenges UX teams face in 2020 and how to solve them

Userzoom

29% of enterprises have a VP of Design of Chief Experience Officer in 2019 , up from 21% in 2018. In a startling increase from 52% last year, 70% of CEOs now talking about customer experience, user experience and the experience economy as a key differentiator in their respective markets.