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Customer Success: Earning Trust Through Partnership

Sisense

Add to that being acknowledged two years in a row as “Credibility Leader” and “Overall Customer Experience Leader,” let’s just say it was a pretty great day! As a partner, we also consider ourselves an extension of the customer, assigning each a designated BI Consultant and Customer Success Manager.

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How Data Management and Big Data Analytics Speed Up Business Growth

BizAcuity

quintillion bytes of data which means an average person generates over 1.5 megabytes of data every second? Have you read any of the case studies involving how Netflix and Spotfy leverage big data for creating unique customer experiences? They tell you how big data helped them create a mark in today’s world.

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How Profectus Delivers Value from Data

Sisense

“We also want to enjoy better embedded analytics, with a portal that our customers can log in to and see easily for a more unified customer experience — and Sisense allows us to do this far more easily.”. With Sisense, we ran the same data set, and it processed the query within 20 seconds ! That was our aha moment.”.

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16 Best Business Intelligence Books To Get You Off the Ground With BI

Data Pine

Written by experienced analyst Russell Walker, this piece teaches its readers the value of turning big data from its strategic and tactical nature into new revenue streams that translate into improved customer experiences, enhanced operations, product development, and much more. click for book source**.

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Breaking Down Data Silos: From Fragmented Data to Consolidated Insights

Astera

Without a centralized repository, departments rely on their own data streams to extract insights; therefore, each department has its own “source of truth,” which contributes to inconsistent data and a lack of alignment across the organization. According to a report by IBM , the cost of data breaches is averaging $4.35

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Logi Symphony Soars in Latest Dresner Business Intelligence Report

Insight Software

This recognition highlights Logi Symphony’s commitment to exceptional customer experience and its strong reputation within the BI and analytics industry. The Dresner Customer Experience Model maps metrics like the sales and acquisition process, technical support, and consulting services, against general customer sentiment.

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Accelerate Your Roadmap, Delight Your Customers: How Embedded Analytics Supercharges Your Application

Insight Software

Customers were left with reporting that wasn’t as powerful or useful as they needed it to be. Youmanage decided to explore third-party solutions to speed up development cycles, expand their analytics capabilities, and improve customer experience.