Smart Data Collective

MAY 7, 2023

This article will outline key steps companies should take to have a competitive advantage by adopting new technologies and incorporating them into their digital transformation strategy. This form of attack may degrade customer experience because it will render the apps useless.

Digital Transformation 266

Digital Transformation Digital Cybersecurity Monitoring 266

Cprime

FEBRUARY 1, 2024

Generative AI in Finance FAQs addressed in this article: What is generative AI in financial services? How can financial institutions drive AI adoption and manage change? Understanding generative AI Generative AI is a transformative force in the realm of artificial intelligence.

Finance 80

Finance Vision Government Talent Acquisition 80

Cprime

FEBRUARY 22, 2024

Agile Customer Support FAQs addressed in this article: What is Agile Customer Support? – Agile customer support refers to the ability of a business to quickly adapt, efficiently respond to customer needs, and maintain high-quality service, even as demand increases.

Agile 52

Agile Retail Customer Experience Customer Experience 52

Cprime

MARCH 20, 2023

This enabled service desk operations to cater to ITSM activities, including incident management, knowledge management, and change management. This article highlights best practices you can implement to help refine JSM implementation and boost service desk operational efficiency.

Documentation 52

Documentation Artificial Intelligence Monitoring Change Management 52

Cprime

APRIL 11, 2024

Generative AI in Telco FAQs addressed in this article: What is generative AI’s role in the telecommunications industry? – Generative AI is transforming the telecommunications industry by enhancing operational efficiency, improving customer engagement, and enabling new levels of growth and innovation.

Talent Acquisition 102

Talent Acquisition Innovation Customer Experience Customer Experience 102