Remove 2020 Remove Customer Experience Remove Digital Transformation Remove Vision
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5 dimensions of digital transformation, with CX at centre stage

Clarasys

There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.

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Checkmate: The Queen’s Gambit of customer experience strategy – Part 1

Clarasys

Beth teaches us how important it is to make the right choices in order to develop a winning strategy; not dissimilar to business-related strategies, such as Customer Experience (CX). You are still making choices to win, but to win over your customers in the marketplace. Setting a winning CX aspiration.

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Why Business Leaders Need to Be Analytics Evangelists

Sisense

Achieving this requires them to develop a vision around being an intelligence-led company. The customer experience changed as well, almost overnight, and will only continue to evolve. Thinking differently and encouraging new habits throughout a business starts at the top.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. In the year of 2020, with everyone working from home, better cloud storage and computing strategies have helped many organizations to grow higher while some were struggling to adapt to the changes.