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Retail real estate sector is booming: how digital transformation can help to succeed?

CMW Lab Blog

In this article, we’ll explore some of the ways that digital transformation influences the real estate industry and the benefits it brings. Impact of the digital transformation on consuming in retail Digital transformation , no doubts, has significantly impacted retail real estate.

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Accelerating Out of Crisis with Digital Transformation

GAVS Technology

As businesses look beyond the immediate impacts of COVID-19, it’s time to adopt a connected enterprise mindset and accelerate digital transformation. The New Customer Experience. When lockdown hit, customer service teams on the frontline found themselves at the centre of a perfect storm. Smarter CX starts with AI.

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5 dimensions of digital transformation, with CX at centre stage

Clarasys

There are many definitions for digital transformation but it all boils down to applying digital technologies to advance business’ agendas and deliver against changing customer expectations. . This means that most companies would have had to embark on the journey of digital transformation if only to “dip their toes” in it.

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Checkmate: The Queen’s Gambit of customer experience strategy – Part 2

Clarasys

In part 1 of this series, we drew on the favourite Netflix series ‘The Queen’s Gambit’, using the metaphor of chess to simplify customer experience (CX) strategy. Final two choices to consider to develop a successful customer experience strategy. These capabilities help us understand and improve the customer experience.

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Checkmate: The Queen’s Gambit of customer experience strategy – Part 1

Clarasys

Beth teaches us how important it is to make the right choices in order to develop a winning strategy; not dissimilar to business-related strategies, such as Customer Experience (CX). You are still making choices to win, but to win over your customers in the marketplace. The Queen’s Gambit (2020) Directed by F. References.

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3 Reasons Why Most Digital Transformation Initiatives Continue To Fail

Business Analyst Learnings

Are you thinking about initiating a digital transformation campaign in your company? Boston Consulting Group conducted a digital transformation study in 2020 to find out why such projects are missing the mark. Experience may be the best teacher, but in this case, it’s preferable to learn from someone else’s.

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The Top 10 Business Analysis Skills For 2020 and Beyond

BA Squared

Business Analysis Skills from 2012 to 2020. These focus areas help organizations pivot quickly and drive their digital transformations to better compete and serve customers. These are not the technical architecture and data context diagrams, we are talking here about customer experience design and business design.