Smart Data Collective
APRIL 5, 2019
Social listening is the process of monitoring your brand’s digital conversations to gain a better understanding of how customers are perceiving and interacting with your business, as well as how they feel about your industry or niche. Social Media Listening vs. Monitoring. Social listening is one of the best approaches.
Clarasys
NOVEMBER 3, 2022
Ethical consumer spending and finance in the UK reached almost £122bn at the end of 2020, a 138% increase on just over £51bn in 2010, and there was an 18% rise in boycotts on ethical grounds, totalling nearly £4bn in 2020. But how do organisations understand what their customers want from products and services now and in the future?
CMW Lab Blog
APRIL 28, 2023
According to a study by the National Association of Realtors , 93% of home buyers used the internet to search for homes in 2020, up from 44% in 2010. In addition, digital tools such as customer relationship management (CRM) systems and project management software have streamlined the process of managing real estate transactions.
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