Business Analysis Knowledge Share

OCTOBER 8, 2023

Step 2: Gather Data Once the competitors are identified, gather data on their business operations, market strategies, customer feedback, and financial performance. Look into their marketing strategies, sales tactics, customer experiences, and online presence. Stars 4 Stars 3.5 Stars 4 Stars 3.5

Innovation 79

Innovation Customer Experience Customer Experience User Experience 79

Smart Data Collective

APRIL 5, 2019

For example, the company Tweetdeck was ahead of their game when they recognized the need for businesses to engage with their customers back in 2009. million in Series B in 2010, and was quickly acquired by Twitter for $40 million in 2011. During this time, they raised $300,000 in seed funds, $3.5

Big Data 199

Big Data Monitoring Artificial Intelligence Retail 199

Clarasys

NOVEMBER 3, 2022

Ethical consumer spending and finance in the UK reached almost £122bn at the end of 2020, a 138% increase on just over £51bn in 2010, and there was an 18% rise in boycotts on ethical grounds, totalling nearly £4bn in 2020. But how do organisations understand what their customers want from products and services now and in the future?

Customer Experience 52

Customer Experience Customer Experience Monitoring Finance 52

CMW Lab Blog

APRIL 28, 2023

According to a study by the National Association of Realtors , 93% of home buyers used the internet to search for homes in 2020, up from 44% in 2010. This technology ensures minimization of human errors and enhances customer experience.

Digital Transformation 52

Digital Transformation Retail Digital Documentation 52

Timo Elliott

JANUARY 10, 2022

We had an episode about the business models of streaming content and customer experience , and of course, that is very much around data… I hate the expression “data is the new oil “because I don’t think that’s a good thing given where we are a climate change today.

Supply Chain 303

Supply Chain Retail Innovation Digital 303

Data Pine

APRIL 16, 2019

A 2010 McKinsey study (which is helpful to read even today) of more than 1,000 major business investments showed that when organizations worked at reducing the effect of bias in their decision making processes, they achieved returns up to 7% higher. The proof is in the numbers.

IBM Maintenance 115

IBM Maintenance IBM cost IBM Support Retail 115