Tim Mitchell

JULY 13, 2020

I’m happy to announce the publication of my latest book. The SSIS Catalog: Install, Manage, Secure, and Monitor your Enterprise ETL Infrastructure is now available on Amazon in both paperback and Kindle formats. In this book, I introduce the reader to the SSIS catalog and describe how it fits into an enterprise ETL architecture. This book is, by design, narrowly.

Monitoring 130

Monitoring 130

Growing Agile

JULY 13, 2020

This is the third part of the blog series were we discuss the 12 Agile Principles. In this post we will focus on principles 7-9. 7. “Working software is the primary measure of progress. “ Early in my agile career, when I was still a project manager with agile tendencies, I took over a project that was ‘60% done’ When I probed a little I found out that the 60% done meant that 60% of the budget had been spent, the project was far from done.

Agile 140

Agile Documentation Project Management 140

Sisense

JULY 13, 2020

Blog. In Navigating Change in Crisis , we explore how individuals and companies are adapting to a “new normal” in order to keep essential services functioning. We provide actionable advice around how organizations, and ultimately the builders of data and analytic apps, are adapting to meet these changes. These insights aim to help you and your team navigate these unprecedented times.

Innovation 91

Innovation 91

GlowTouch

JULY 13, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 5 Keys to Solving the Root Causes of Support Tickets. Any operations manager in a customer support center will say that support tickets are one of the biggest cost variables that a company must face, in terms of both volume and duration. In North America, the average cost per ticket comes to $15.56 , and can even go as high as $49.69 !

User Experience 52

User Experience Planning Innovation 52

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