Sisense

SEPTEMBER 9, 2020

Beyond anything else we can do — events, webinars, blog posts, and anything else outside the product itself — the documentation is the place where we have the most interaction. pays off in the long run, both from an improved customer experience perspective as well as cost savings.

Documentation 86

Documentation Customer Experience Customer Experience Embedded Analytics 86

Insight Software

MAY 14, 2021

Ray is a prominent and dynamic keynote speaker and research analyst working with clients on digital innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. He further demonstrates his innovative and unparalleled industry experience as the lead facilitator of a weekly webinar series.

Supply Chain 97

Supply Chain Innovation Project Management Change Management 97

Business Bullet

NOVEMBER 1, 2020

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design.

Visualization 52

Visualization Business Analysis Business Analysis Digital 52

Userzoom

DECEMBER 17, 2019

Telling the Full Story – Adding Qualitative Data To Executive Dashboards [On-demand webinar]. Interview your stakeholders, not just your product manager. Outline that the team will create prototypes that will be tested and iterated upon, which will then lead to the final product. Download the library.

User Experience 122

User Experience Planning Documentation Design Thinking 122

Whizlabs

APRIL 19, 2021

Over the 18+ years of experience in the industry, Manjula has identified the power of customers and he has an exceptional skill in transforming the journey of companies in order to create world-class customer experiences and success. Richard is currently working as the Director of Outbound Product Management at Google.

Cloud Computing 145

Cloud Computing IBM Support IBM Maintenance IBM cost 145

Tableau

MAY 20, 2021

Michael Hetrick Director, Product Marketing, Tableau Krassimira Iordanova Director, Product Management, Customer Data Cloud Kristin Adderson May 20, 2021 - 5:19pm February 14, 2023 If you want to keep pace with the speed of change, you have to be able to quickly analyze and act on the customer data you’ve collected.

Customer Experience 52

Customer Experience Customer Experience Visualization Data Automation 52

Userzoom

NOVEMBER 18, 2019

Centralized UX teams are decreasing as more UXers are embedded throughout the product line. 29% of enterprises have a VP of Design of Chief Experience Officer in 2019 , up from 21% in 2018. 70% of CEOs now see UX and CX as a competitive differentiator, however budgets are remaining stagnant. But what if you’re in the 30%?

User Experience 91

User Experience Agile Customer Experience Customer Experience 91