Remove Customer Experience Remove Design Thinking Remove Documentation Remove Workshop
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5 Tips to Delivering an Award-Winning CX Transformation Programme

Clarasys

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Our approach at Clarasys avoids this danger by ensuring that the customer will receive a benefit. Working software over comprehensive documentation.

Vision 52
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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Grant Wright facilitated a half day workshop at the European Business Analysis conference 2020 on Unleashing the power of visual thinking. Grant actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.