Remove Change Management Remove Customer Experience Remove Digital Remove Innovation
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Unlocking New Horizons in Telco with Generative AI

Cprime

– Generative AI is transforming the telecommunications industry by enhancing operational efficiency, improving customer engagement, and enabling new levels of growth and innovation. How can generative AI improve customer service in telecommunications? The promise of generative AI extends beyond these early victories.

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Mastering the Product Operating Model: A Blueprint for Business Agility

Cprime

– A product-centric operating framework is a strategic approach that organizes teams, processes, and systems around the delivery of product and service offerings, prioritizing customer value, rapid innovation, and continuous improvement. How does a product-centric framework impact business performance?

Agile 91
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The Top 10 Business Analysis Skills For 2020 and Beyond

BA Squared

In 2020, I am updating this definition to “A catalyst of problem-solving and effective decision making; facilitating problem-solving and decision making on desired strategic, operations, customer experience, and systematic changes and aspects of how organizations serve their customers and operate at all levels.”.

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Top 10 ERP Thought Leaders to Follow in 2021

Insight Software

Ray is a prominent and dynamic keynote speaker and research analyst working with clients on digital innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data. Mirchandani specializes in innovation strategy and technology contract negotiations. Book Credits : –.

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How Data Can Help Retailers Win Customers

Domo

To that end, Domo and customer-experience specialists One Connected Community (OCC) hosted 17 senior retail leaders in London last month for a thought-provoking, interactive workshop on all things retail, data and digital. The challenge for us is stitching everything together to create a cohesive view of our customer.”

Retail 52
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ITIL® Misconceptions: The ‘IS’ and ‘IS-NOT’ of ITIL

GAVS Technology

Do you also think, “ITIL is just Incident, Problem & Change Management. Misconception #1: “ITIL is just Incident, Problem & Change Management. Gouri is part of the Quality Management function at GAVS, handling the Operations and Delivery excellence within ZIF Command Centres. And yes, CMDB!”

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Big Data Security: Protecting Your Valuable Assets

Astera

Big Data Security: Protecting Your Valuable Assets In today’s digital age, we generate an unprecedented amount of data every day through our interactions with various technologies. The sheer volume, velocity, and variety of big data make it difficult to manage and extract meaningful insights from.