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Customer-centric design thinking

Clarasys

Can customer-centric design thinking offer an effective solution? There is a simpler, tried and tested solution: customer-centric design thinking. What is the focus of customer-centric design thinking? One method that is still advocated by the British Design Council is the ‘Double Diamond’.

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Agile 20 Reflect Festival.

Agile Business Consortium

Agile 20 Reflect is the first, global community-led agile festival. The agile community has come together to celebrate 20 years of the agile manifesto. The events and activities are to be focused on: Past of Agile. Present state of Agile. Possible Future of Agile. and Innovation and Integration Pte.

Agile 52
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Learning That Transforms: How Custom Learning Solutions Reshape Your Workforce

Cprime

Pathways offer a blended, skills-building curriculum via a combination of learner-led, self-paced digital content, instructor-led, classroom-based courses, and work-based assignments for on-the-job application. So, we developed a complementary instructor-led workshop as well.” What exactly are these Learning Pathways?

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Remaining customer focused in the aftermath of a crisis is the key to survival

Clarasys

On the bright side, with the surge in online shopping and the use of digital channels, there has never been so much insightful data available. Follow Agile ways of working to deliver value with speed. If you want to get under the skin of your customer experience, why not try one of our CX workshops.

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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Grant Wright facilitated a half day workshop at the European Business Analysis conference 2020 on Unleashing the power of visual thinking. Grant actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.