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Remaining customer focused in the aftermath of a crisis is the key to survival

Clarasys

And now, those urgent business responses have been slowly replaced with longer-term plans to account for a new normal. But there are still numerous uncertainties, including predictions of a further wave and vaccination supply shortages, and these make planning for the future a very challenging exercise.

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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

Since then I have broadened both mine and my company’s skill set to include disciplines such as Agile Product Management, Business Change Management, User/Customer Experience (UX/CX) and Service Design. This is where you can use visuals to help generate ideas and spark creativity. What tools or software do you need?

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

. “While there are different approaches to getting buy-in, there is one I find particularly effective in our field: performing user research on stakeholders by understanding the ‘why’ behind the pushback , and then creating the MVR (minimal viable research) plan. UX Researcher / Designer. ” Sell the value of UX.

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5 Tips to Delivering an Award-Winning CX Transformation Programme

Clarasys

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Our approach at Clarasys avoids this danger by ensuring that the customer will receive a benefit. Use the Agile Manifesto.

Vision 52
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

” He chose the name of the blog from the Arctic Monkeys song, Old Yellow Bricks, and is a must read for anyone who is planning on expanding their career in cloud computing or virtualization. Dana’s BriefingsDirect is a must read blog for anyone who is planning to grow their career in Cloud Computing.