Remove 2021 Remove Blog Remove Customer Experience Remove Digital Transformation
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Five Enterprise Data Trends to Watch in 2021

Dataversity

Digital transformation has taken on heightened importance in the wake of the coronavirus pandemic. Enterprises throughout the globe are striving to glean real-time operational insights from big data to boost profitability, provide superior customer experiences, and adhere to regulations.

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4 key practices to manage a digital portfolio for optimum impact to CX & ROI

Clarasys

In my last blog , I shared some of the challenges thrown up by balancing priorities across a digital portfolio and the many pressures to deliver quickly. Read part one of this two-part blog series for factors to consider in your decision-making process and for examples of organisations that successfully put their customers first.

Digital 52
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Bridging the Gap Between Analytics Expectations and Reality

Sisense

Harvard Business Review Analytics Services Pulse Report for Sisense, March 2021. Infusing analytics everywhere and building analytics experiences for everyone are the future of data and business. Harvard Business Review Analytics Services Pulse Report for Sisense, March 2021. Only 23% can. 30% want to be more innovative.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. He has over 20 years of experience in product and business development, and high tech experience with Fortune 500 companies. His blog Rick’s Cloud recently celebrated 10 years of cloud computing.

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The next phase of Tableau Partner Network helps customers accelerate data transformation

Tableau

June 17, 2021 - 2:49am. June 24, 2021. Originally announced during the Global Partner Summit at Tableau Conference 2019, and launched in September 2020, we built the Tableau Partner Network (TPN) to enable our global ecosystem to meet evolving customer needs and deliver exceptional customer experiences.

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How do you ensure budget is being invested in the digital tools which will have the biggest impact to CX & ROI?

Clarasys

The UK Institute of Customer Service, an independent body that measures customer satisfaction, published their July 2021 report and found that for the first time, 50% of the customer experiences recorded in their index were digital. Complaint handling. appeared first on Clarasys.

Digital 52
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The next phase of Tableau Partner Network helps customers accelerate data transformation

Tableau

June 17, 2021 - 2:49am. June 24, 2021. Originally announced during the Global Partner Summit at Tableau Conference 2019, and launched in September 2020, we built the Tableau Partner Network (TPN) to enable our global ecosystem to meet evolving customer needs and deliver exceptional customer experiences.