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How to Select the Right Customer Support Channels for Your Company

GlowTouch

As online reviews, business ratings, and social media posts became staples, customer support experience is now an integral part of any company’s reputation and success, especially for online brands. This is why choosing the customer support channels that work for your business is so important. Customer Support Channels.

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Customer Support Trends in the SaaS Industry

GlowTouch

Companies in this space are influencing their own success, and customer service is among the key components. Service in a digital environment is a cornerstone of any modern SaaS endeavor. It is critical that customers be able to quickly access any help whenever they need it. The Value of Customer Support in SaaS.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

It is loud and clear that Cloud Computing is fundamental to the new wave of digital transformation. ” He chose the name of the blog from the Arctic Monkeys song, Old Yellow Bricks, and is a must read for anyone who is planning on expanding their career in cloud computing or virtualization.

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5 Must-Have Tools to Maximize Productivity of Customer Support Teams

GlowTouch

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail 5 Must-Have Tools to Maximize Productivity of Customer Support Teams. Building an effective customer support team is of paramount importance for all businesses. By building a productive and unified customer service team!