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GT Foundation Joins Vaccination Initiative in India

GlowTouch

This initiative also includes the development of a database that will prioritize distribution based on need and keep track of recipients by age, vaccine stage and type, virus exposure, and region of the country. Prev Previous GlowTouch Opens New Contact Center in Mysore, India. What is Customer Experience in 2019? Related Posts.

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Agent Engagement

GlowTouch

Behind every memorable customer experience is an engaged employee. You already know the value of the customer experience. It is not the customer who is held responsible for facilitating connections and delivering memorable experiences; it’s the employee. But do you realize that this approach ignores half of the equation?

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Transformation, Business Architecture, and Scaling

Leading Agile

Mike Cottmeyer was recently a guest on the Agile to Agility podcast with Miljan Bajic where he discussed Transformation, Business Architecture, and Scaling. More often than not in kind of either the IT product development space or IT services space. Listen now. Agile to Agility Website. Transcript: Speaker: Miljan Bajic 00:29.