Fri.Nov 20, 2020

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Developing Personas for Customer Journey Mapping

Adaptive US

A couple of months ago I took part in my first Customer Journey mapping session as the company I work for is working on reinventing itself and the way we look at customer experience from an outside in perspective. Our goal is to delight our customers with easy to use digital tools with our focus being on the agents that sell our products. We want to make it easy and pleasant for our customers to do business with us and thereby reduce the overall customer effort and improve our net promoter score

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DevOps Implementation Plan: A Comprehensive 6 Step Strategy

Cprime

As DevOps adoption continues to accelerate in large companies and organizations, the exact definition of the term remains unclear. Is DevOps a culture, movement, approach, philosophy, or combination of these things? Or does the term have a different meaning depending on the person? Whatever your definition of DevOps is, DevOps success doesn’t happen overnight.

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How to Get SAFe Certified

Agilemania

Scaled Agile Framework (SAFe) has emerged as the most accepted approach to an organization’s quest to thrive in the digital age characterized by highly increasing complexity. While SAFe provides organizations with the requisite ability to quickly adapt to market changes and emerging opportunities, to succeed at transformation, it is imperative that the whole organization understands, embraces, and applies Lean-Agile mindset… The post How to Get SAFe Certified appeared first on Agilemania.

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The Best CI/CD Tools: 5 to Adopt When Building a Pipeline

Cprime

You’ve now got a CI/CD pipeline—that’s awesome! But you may be wondering what to add next. In this blog post, we will explore some quick off-the-shelf tools you can quickly add to your CI/CD pipelines to add value. I will list them by category based on their functions and give you a few examples commonly used in each one. #1: Tools for Deploying. The very first things you need to have in your CI/CD pipeline are the tools to deploy where your software is going to live.

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Business Valuation Software: Free Guide to Valutico Platform

Explore our free guide to Valutico, the platform that revolutionizes automated report generation, offers access to 1 million M&A transactions, enables quick benchmarking, and streamlines the entire valuation process. With Valutico, you gain access to: 30-Minute Valuations: Rapidly producing accurate results. 3TB of Financial Data: The expansive data you need at your fingertips.

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Who Moved My Cheese? By Dr Spencer Johnson

BA Brew

In AssistKD’s very first BA Brew we put the kettle on and kicked off by discussing Spencer Johnson’s famous book “Who Moved My Cheese?” and how it speaks to the role of Business Analyst. The book challenges “the way things have always been done around here” and is a timely prompt to rethink how we adapt to radical change. A lively 20 minute discussion, hope you enjoy it!

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What is a non-functional requirement?

Capiro

Non-functional – “Something that doesn’t work”. At least, that’s a definition that I once saw in a dictionary. Presumably, somebody, at some time, thought that if the term functional requirement described the functions that users needed, then the word ‘non-functional’ was the obvious term to cover everything else. How wrong can you be? Simple answers to, “What is a non-functional requirement”?

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Comparing and Contrasting Two Innovative Analytics-Driven CMS Platforms

Smart Data Collective

New data-analytics solutions are being integrated into modern business. Companies with a strong online presence need to leverage technology that is highly dependent on analytics technology. One of the ways that companies can improve their online business model is by utilizing CMS (content management system) platforms with a strong analytics foundation.