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Customer-centric design thinking

Clarasys

Can customer-centric design thinking offer an effective solution? There is a simpler, tried and tested solution: customer-centric design thinking. What is the focus of customer-centric design thinking? We combined agile, customer-centric and double diamond frameworks in central government.

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5 Tips to Delivering an Award-Winning CX Transformation Programme

Clarasys

To learn more about customer led design thinking, check out a summary of our blog on the double diamond. . If you would like to discuss further how we can help you build an award-winning culture and CX transformation programme, please do get in touch, or apply to one of our free CX workshops. Use the Agile Manifesto.

Vision 52
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Agile 20 Reflect Festival.

Agile Business Consortium

The Agile Business Consortium has put together a varied lineup of workshops and discussions which cover everything from Agile Leadership to AI. Rod Willis has supported the Agile community for many years, facilitating workshops and conferences among like-minded people. The events and activities are to be focused on: Past of Agile.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.