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The Customer Journey is Key to ESM Success

Cprime

The following content is based on the webinar, ESM Foundations: Do You Understand Your Customer’s Journey. Learn more by watching the 30-minute webinar on demand. Service Catalog: A detailed list of services, complete with documentation, service level agreements, and other pertinent details.

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How Agile Training and Certification Insulate Your Company from the Global Tech Talent Shortage

Cprime

The global tech talent shortage is a well-documented and well-known phenomenon at this point. For a more general discussion on this topic, watch our free webinar, 5 Ways to Overcome the Global Tech Talent Shortage. For example, consider the following training options: Approach to work: Design Thinking Boot Camp.

Agile 98
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How Agile Training and Certification Insulate Your Company from the Global Tech Talent Shortage

Cprime

The global tech talent shortage is a well-documented and well-known phenomenon at this point. For a more general discussion on this topic, watch our free webinar, 5 Ways to Overcome the Global Tech Talent Shortage. For example, consider the following training options: Approach to work: Design Thinking Boot Camp.

Agile 94
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Remote Design Sprint | From problems to solutions in 3 days

Word of Digits

Last Thursday on the 18th of June, we were invited from Silicon Luxembourg to present a webinar about the Design Sprints, a dedicated session to remote Design Sprint in Covid19 situation. About the Design Sprint. Design Sprint phases. Design Sprint workshops. Adobe XD to create the interactive prototypes.

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Unleashing the Power of Visual Thinking – Interview with Grant Wright

Business Bullet

A lot of Design Thinking and CX/UX techniques fall into this category and can be amplified by expressing information in a visual way (for example through a storyboard or a vignette sketch). If you know you are going to be listening to a 40 minute webinar then you can mentally divide up your canvas into 4 x 10 minute sections.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Much like UX design itself, there’s no one size fits all strategy, so you need to tailor your approach to both the audience and the problem at hand. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.” UX Researcher / Designer.

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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

He has also served as host and guest Subject Matter Expert on a wide variety of webinars, Podcasts, Virtual Events, and lectured at in-person seminars and conferences around the globe. His design thinking with a work out loud approach to social media and business networking is quite impressive. Currently he is the CEO of FYI.