Remove Cybersecurity Remove Data Mining Remove Innovation Remove Predictive Analytics
article thumbnail

Challenges Data Analytics Can Solve in the Call Center Industry

Smart Data Collective

Conforming to developing what the agents can use is among the reasons why there are very few disruptive innovations in this sector. The good news is that data analytics technology can help with employee training. Companies use data analytics software to see how employees are progressing across various metrics.

article thumbnail

Healthcare Transformation Using Cognitive Services

GAVS Technology

He is currently focused on Healthcare Data Management Solutions for the post-pandemic Healthcare era, using the combination of Multi-Modal databases, Blockchain, and Data Mining. About the Author – Srini is the Technology Advisor for GAVS.