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Harnessing Generative AI for Enhanced Customer Care Agent Coaching

Analysts Corner

Technologies like natural language processing models and AI-driven simulations exemplify GenAI’s capabilities, which can be particularly beneficial in a learning and development context by offering more dynamic and adaptive solutions.

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How can CIOs Build Business Value with Business Analytics?

Smart Data Collective

Having cost-effective and high-quality business analytics tools such as Atlassian, MS Visio, Business Process Modeller, Balsamiq, and similar BA tools is essential for org initiative improvement. Not to miss, Cloud analytics are increasingly dominating their on-premise predecessors. Extract Value From Customer.

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Interview Questions for Data Analysts

The BAWorld

Collecting data from different sources, cleaning it using various tools, technologies & algorithms, analysing and generating meaningful insights for business problem solving or improving customer experience/engagement or enhancing business growth is data analytics. What is the difference between Analysis and Analytics?

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Unlock The Power of Your Data With These 19 Big Data & Data Analytics Books

Data Pine

Awarded the “best specialist business book” at the 2022 Business Book Awards, this publication guides readers in discovering how companies are harnessing the power of XR in areas such as retail, restaurants, manufacturing, and overall customer experience. – Eric Siegel, author, and founder of Predictive Analytics World.

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