Clarasys

APRIL 6, 2021

And now, those urgent business responses have been slowly replaced with longer-term plans to account for a new normal. But there are still numerous uncertainties, including predictions of a further wave and vaccination supply shortages, and these make planning for the future a very challenging exercise.

Customer Experience 52

Customer Experience Customer Experience Retail Design Thinking 52

Clarasys

DECEMBER 3, 2020

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Our approach at Clarasys avoids this danger by ensuring that the customer will receive a benefit. Customer collaboratio n over contract negotiation.

Vision 52

Vision Customer Experience Customer Experience Agile 52

Userzoom

DECEMBER 17, 2019

. “While there are different approaches to getting buy-in, there is one I find particularly effective in our field: performing user research on stakeholders by understanding the ‘why’ behind the pushback , and then creating the MVR (minimal viable research) plan. UX Researcher / Designer. ” Sell the value of UX.

User Experience 122

User Experience Planning Documentation Design Thinking 122

Business Bullet

NOVEMBER 1, 2020

Grant Wright facilitated a half day workshop at the European Business Analysis conference 2020 on Unleashing the power of visual thinking. Grant actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

Visualization 52

Visualization Business Analysis Business Analysis Digital 52