Remove Customer Experience Remove Design Thinking Remove Innovation Remove Vision
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Mastering the Product Operating Model: A Blueprint for Business Agility

Cprime

– A product-centric operating framework is a strategic approach that organizes teams, processes, and systems around the delivery of product and service offerings, prioritizing customer value, rapid innovation, and continuous improvement. How does a product-centric framework impact business performance?

Agile 91
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To design the best digital tools to improve your CX, start with the problem

Clarasys

The open secret of design thinking is to start with a problem and develop multiple solutions in order to come up with the best solution. You want to find the best solution to improve your customersexperience, so where do you start? Why is now a critical time to apply design thinking?

Digital 52
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5 Tips to Delivering an Award-Winning CX Transformation Programme

Clarasys

In 2020, delivering a great Customer Experience transformation programme is more important than ever to make the right decisions, achieve results, remain competitive and resilient. Many programmes have a vision. Constantly sharing and adapting the vision ensures it is certainly never forgotten. Use the Agile Manifesto.

Vision 52
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150+ Top Global Cloud Thought Leaders and Next Generation Leaders of 2021

Whizlabs

Some of his must read write-ups are 5 Pillars of Innovation , The 20/20 Vision of Cloud , and Making Smart Cloud Choices in Uncertain Times. As a Chief Customer Officer, she is expert in cloud-based subscription models, automation and data analytics to drive customer adoption of software and reduce churn.