How Jira Service Management Enables Agile ITSM
Cprime
MARCH 14, 2023
High-Velocity ITSM with JSM and Agile Methodologies Agile methodology and the Information Technology Infrastructure Library (ITIL) framework are often seen as incompatible due to their different origins and approaches. While Agile is mainly designed for software development, ITIL focuses on delivering and managing IT services.
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